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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Was in there on 1/6/17 We have a ball on Feb 4th I came in as they opened said good morning and that was the last time I was spoken too. Not 1 sales lady acknowledged I was there or if I needed help with trying on gowns like zippers etc . I got excited to see a davids finally more selection.....I was so wrong I'm a 16-20 depending on style of dress. The selection was terrible material was cheaply made on a lot of dresses. I went next door to macys and they had same dresses but cheaper....
Business response:
Hello Vicki, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Jessica H). Best wishes. Jessica H.
Horrible experience. The bridal consultant I had was rude and very pushy.
Business response:
Hello Haley, we can’t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. We hope that you’ll take a moment to email us at DBCares@dbi.com ATTN: Jessica H. & the store location in the subject line with your daytime phone number so that we can learn more and see if there’s an opportun... read more
My sister was in there this evening to try on her dream dress. The service was appalling and they even cut her appointment short! I am disgusted. She went in hoping to feel like a princess for an hour-to be the center of attention she deserved to be, for once. Instead, she left in tears. I am crushed for her. No one deserves to be treated like that. �
Business response:
Hello Daphne, thank you for taking the time to share your feedback. We deeply apologize that you and your sister are unhappy with our services during her recent visit. Shopping for a bridal gown is such a special moment and we’re disappointed that her visit fell short of both your expectations. We would love to have her back for a better experience. Please email us at DBCares@dbi.com (Attn:BrittianyD) if she would like to schedule an appointment to return. Thank you
Business response:
Hi Kimberly, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with attention to: Christine. Thank you, Christine G.
Why cant you pick out your own dress?????? went there the other day and the lady said ok I will pick you out a few dresses. She pick me out one it was so so ugly. I realize I am older and heavier but Thank You I WANT A WHITE DRESS DONT ASSUME I WANT IVORY!!! Older people tend to have more money to. I hated my experience ... Oh Well off to the next store
Business response:
Hi Sandra, we are deeply sorry that your recent visit with us did not meet your expectations. We at David’s Bridal are committed to finding the perfect dress to complete your day. Our stylists are trained to provide our brides with every option that may fit their vision. That being said, we would never want to offend our guests with our suggestions. I would like to have someone from our management team reach out to you. Please email me at dbcares@dbi.com (Attn:Ellice) with your contact information so that we can do so.Thank ... read more
I went for my alterations and the lady who does them was totally and completely rude. How to walk, how not too. She kept walking in the fitting room while myself and my bridesmaids were undressed. She insisted over and over again that she put my dress on and take it off...um no, creep. Plus I need to know how to do it anyway for my wedding. Plus they're expensive! My dress was $400 and gorgeous, they wanted MORE than that for alterations. My advice to you is to go elsewhere, and have a taylor do your alterations.
Business response:
Hello Kristin. We are sorry to hear that our alterations costs were not what you were expecting. We at David's Bridal try to stay competitively priced so that we can best suit the needs to our guests. We also apologize if our alterations team made you or your bridal party uncomfortable. They are trained to assist their customers, however we would never want anyone to feel awkward. Best wishes, Ellice J.
Business response:
Hello Stacy, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Ross A). Best wishes. Ross A.
Business response:
Hi Jaime, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with the store location & ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
Business response:
Hi Samantha, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with the store location & ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,401 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.