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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I was satisfied until i got my dress. They ordered 2x sizes larger then i was. Had to Send for a new one. Got that one home and realized it was ivory and not champagne. I paid for my dress to be sent out and dry cleaned thru david's bridal. I received my "keepsake" smashed and handled badly. To top it all off, after the bill was paid in full, they continued to send a bill. First was $25 and now is up to $66. I tried calling but couldn't get a hold of anyone ( none of the stores phones would even ring) the only number on this... read more
Woman at the front desk was not welcoming at all. Nobody even noticed we were there, and nobody noticed when we walked out as well. Will not be returning there ever.
My experience wasn't good but I guess it wasn't bad. We were taken care of when we first came in the store to look for bridesmaid dresses but when it was time to try on dresses it went south. The staff who measured my girls didn't get their sizes right and pulled dresses that were too small and too big. Then she left us to try on dresses but didn't come back for half an hour. We wanted to try on other sizes and see a few other dresses but we couldn't find the staff who was helping us anywhere. I'm not sure I would go back t... read more
Business response:
Hello Mandalyn, we can’t apologize enough for your recent experience. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. We hope that you’ll take a moment to email us at DBCares@dbi.com ATTN: Jessica H. & the store location in the subject line with your daytime phone number so that we can learn more and see if there’s an opportunity to have you back with the assurance of an exceptional experience. Thank you, Jessica H.
The workers were very rude and were not very friendly. I was very excited to try on wedding dresses but I left because the workers were awful! I will never go back to this place.
Business response:
Hello Jane, we can’t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. We hope that you’ll take a moment to email us at DBCares@dbi.com ATTN: Jessica H. & the store location in the subject line with your daytime phone number so that we can learn more and see if there’s an opportuni... read more
I decided to take two of my bridesmaids to go look for dresses. There was only one person trying on dresses and a whole bunch of staff working. But no one helped us because we didn't have an appointment and we couldn't try on dresses either. When we went to go ask to try on the dresses they kept walking away. I decided to buy some color swatches and when I picked out the colors I wanted the woman laughed at me because I said I wanted to take my time deciding colors. I felt rushed and didn't appreciate being laughed at... N... read more
Business response:
Hello Nicole. On behalf of David’s Bridal I would like to apologize that your recent visit was not up to standard. Your experience does not reflect what we as a company strive to provide for our customers. I would love to have someone on our management team follow up with you on your experience. Please email me at dbcares@dbi.com (attn: Kristen) with your contact information so that we can do so. Thank you, Ellice J.
Do yourself a favor by never shopping here! It will save you a ton of time and aggravation. Let's start with the rude and unaccommodating staff- that can't be bothered with you. Never in my life have I dealt with people with poorer customer service and organization. I have had two major issued with this location in the last year. First- I ordered a Bridesmaids Dress that came in tagged the wrong size. I ordered a 2, the dress was at least a 6. One of the managers told me it was my fault the dress was too big- that I had obvi... read more
Came here to look for my wedding dress and I had the worst person helping me. She didn't size me to know what size dress I needed nor did she pick any dress that I like. I left here in tears. I have a credit card with this company and was very disappointed in what they had to offer.
Had a bridal appointment ...Poor service, had to get own wedding dresses to try on (because the answer was that's all we have, after only 3 dresses!).Poor knowledge of dress inventory. Lastly had appointment for bridal party at 230 and had no help at all!! Worst bridal experience ever. If you are ok to go to a cold wearhouse and pick out your own stuff with no help then this is the store for you. Photographer was best service provider.
Business response:
Hello Leslie. First and foremost I would like to apologize on behalf of David's Bridal for the service that you received on your recent visit. Our top priority is to make every guest feel special and well taken care of and it does not sound like we lived up to that standard. I will be sure to share your experience with our team. Your feedback helps us grow. Thank you, Ellice J.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,375 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.