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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Unfortunately I had heard bad things about people's experience prior to going in. Then me and a couple of bridesmaid went to look for dresses and received terrible customer service. One lady almost yelled at us for doing what she said. I found a dress I fell in love with but now not sure what to do because I don't particularly want to give them my business.
Business response:
Hello Tiffany, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. RossA) Thank you.
The store was very nice, I was greeted nicely and assigned a stylist. Due to family health issues, I didn't get around to finding an outfit in a timely manner so I needed to find something that I could take home with me that day so my options were very limited. But it was a little disappointing to make an appt and wind up with minimal assistance while the stylist went off to help a bride-to-be looking for her dress. I basically helped myself and wound waiting at the counter with my dress. My stylist came over and wandered of... read more
Business response:
Hi Patricia, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.
There were 5-6 associates working when we went to get fitted....the associate we had was also helping out 3 other people at the same time. If there would have been more one on one time the experience would have been 10 times better.
At the Mid Rivers, Missouri location they did not listen to my daughter in the style of dress she was looking for. The woman who had been assigned to help her bringing dresses that were frilly, full of sequins, or with lots of ruffles all on the highest end of price ($1,500.00) my daughter could afford. It took me 5 minutes to go to dresses and find what style my daughter specifically requested to look at and pick 2 dresses for her to try on to start with. 1st one, she loved and walked down isle in. Dress cost... $300.00.... read more
D O N O T S H O P H E R E!!! I loathe davids bridal!!! If you want to feel like ignored and taken advantage of shop here! They have the worst customer service in the world. The consultants are rude and don't care to make you feel great as you shop for your big day. My friends that have been brides had no seating for the bridal party and family members to watch them try on dresses. Also being told they have a limit of what they can try on. They treat you According to your budget. I ordered a bridesmaid dress in June 2016 f... read more
Business response:
Hi Minde. On behalf of David's Bridal I would like to offer our sincere apologies. We want every guest to feel special, informed, and well taken care of. I would like to have someone from our management team reach out to you so we can rectify this. Please email me at dbcares@dbi.com (Attn:Ellice) with your contact information so that we can do so. We would love the chance to rebuild your trust in our store.Thank you, Ellice J.
If I could rate this location with less than one star I would. After letting the sales associate (CJ) know that all I was interested in was to browse the available dresses to see if I could find the type and style I prefer she then proceeded to bring me dresses that were nothing at all what I wanted. Every time I tried to tell her to stop bringing me dresses and to please return my clothes she left to bring back another unflattering dress in the wrong size. I felt as though I had no other choice than to pick one of the dress... read more
Business response:
Hi Brittany, we are deeply sorry to hear about your experience with our team, we appreciate you taking the time to share this feedback. If you would like to talk further about this please send us an email to dbcares@dbi.com with ATTN Kristen W and the store location in the subject line. Thank you, Kristen W.
Wouldn't recommend shopping here. It's the Walmart of bridal. Not only was I mislead by the "sale," but I had to pull all my own dresses. Zero customer service. Ended up paying full price for the floor model dress that 100 people probably put on. Nasty. What should have been a great experience that I would remember forever, it sucked.
Business response:
Hi Tricia, we are deeply sorry to hear about your experience with our team, we appreciate you taking the time to share this feedback. If you would like to talk further about this please send us an email to dbcares@dbi.com with ATTN Kristen W and the store location in the subject line. Thank you, Kristen W.
I originally gave 4 stars and said nice thing s but after all of my experiences I'm frustrated. I made an appointment for noon and arrived I got an award today. They have my current name but have me married already. Kind of funny early. I was helped right away with paperwork however had to wait 10-15 past 12:00 to actually try on dresses. Then as it neared 1:30 my "end time" I was promoted to finish at 1:30. So no leeway to adjust for my missed time. At no time during my visit was I informed about purchasing the slip sep... read more
Well ,where to start???? They NEVER put my bridesmaids dress registration on the system, i called and made the registration of model,color and i even told the lady the sizes of EACH BRIDESMAID DRESS, i called and check if the dresses advertised on their website was available on their nearest store , i even asked if EACH dress was available and it was, long story short.... TO MY SURPRISE AND 2 weeks before my wedding MY BRIDESMAIDS AND I FOUND OUT THAT THEY DIDN'T SAVE MY REGISTRATION SO MY BRIDESMAID HAD TO RUN TO FIND SOM... read more
Business response:
Hello Mam, thank you for taking the time to provide a review of your visit. We are very sorry to hear that your trip to David’s was less than satisfactory. If you still need assistance or would like to discuss any issues further please email us at dbcares@dbi.com (Subject: Attn Ross A). Best wishes. Ross A.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,375 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.