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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
So At first I had the worst experience but Store Manager Lisa really went over and beyond to get everything in order, for that I am grateful!!
Business response:
Hi Peta, thank you so much for taking the time to rate your recent experience with our Tacoma store. We are thrilled to see 5 stars and know that we exceeded your expectations. Best Wishes, Jessica H.
RecommendedWhile in another David's Bridal looking for a dress we were told that it was only available in Ohio stores and it would be impossible to get in time for my daughters dance on 12/17. I was able to find out the Canton,OH store had the dress. I called and spoke with an associate named George who not only found the dress my daughter had wanted, but he was making sure it went out today! After being crushed by another store trying to get my 14 year old to choose a more expensive dress that she did not want, George really stepped u... read more
Business response:
Hello Steven. Thank you for sharing your experience with us. We are proud to hear that our staff was able to provide you with a phenomenal experience. We are committed to making our guest feel beautiful and confident in their choices. We are pleased to hear that you enjoyed your time with us. Best wishes, Steven E
Terrible experience. When I originally tried on my wedding dress, the consultant made me feel rushed and uncomfortable for asking for new choices. I ended up purchasing my wedding gown from them anyways because I found the one. I also purchased a veil and body slip, but ended up not wearing them on my wedding day. With tags still in tact, they refused to give me store credit since my wedding day had already passed. Not only that, but they were incredibly rude about the entire situation. What a waste of time driving 40 minute... read more
We walked away from your crappy corporate attitude with the bridal gown and thought oh, maybe just a bad day....came back to make a appt for bridesmaids...same CRAPPY attitude!
when I got in I waited like an hr to be seen and I came right on time even a lady that came after me got seen and left before I got seen. the first person was okay help but thank gosh some else came to help i wished I would of caught her name for the next time.
Business response:
Hi Barbie, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.
I had a completely HORRIBLE! experience at David's bridal flint! The "consultant" who was helping me put me in the smallest fitting room, and I mean so small to the point that in order for me to get a dress on I had to have the door open (which is open to the entire store) at one point there was a man in the store who could visibly see me trying dresses on. One of the dresses the "consultant" stepped on the train and the dress ripped 18inches!!!! I got ridiculed for saying that I don't want their credit card because I will b... read more
Business response:
Hello Amanda, We deeply apologize to hear of your recent experience with us. We want our customers to feel rewarded and celebrated during their time with us and we are so disappointed to hear that was not the experience you were given. We would love the chance to have you back for a better experience. Please email us at DBCares@dbi.com (Attn:BrittianyD) if you would be willing to return. Thank you
Worst experience of my life....this was supposed to be the dress for my special day, my one and only wedding day....and it was horrible when it came in. Then to add to an already stressful wedding planning experience, my bridesmaids/mother are all calling with issues getting their dresses from here. So I decided to cancel my dress and accessories and have asked for a refund, and for my card to be canceled from them...I am now awaiting a response to see if I can get my full refund!!! I was under the impression dress shops wer... read more
Business response:
Hello Rachel, we are so sorry to hear that you are disappointed with your visit your visit. So that we can look into this further for you, please email us at DBCares@dbi.com (Attn:BrittianyD) with your contact information. Thank you, BrittianyD.
I went with my family and found a great gown thanks to Sarah , but when I went to my 2nd fitting staff was very Rude ! And I already had paid I was excited to see the gown of my dreams . When I got my dress it was so wrinkly I was very upset I would have thought that came included due to the amount I had already paid. I was told to paid and extra $40 plus tax to have it steamed I would not recommend this store especially with staff that has a very sour attitude.
Typically do not like dealing with chain stores but did for my Bridesmaids for convenience. First experience was TERRIBLE. The two following times I had Sara- made everything so simply, smooth, enjoyable, and worthwhile!!!
Business response:
Hi Nicole, we are thrilled to hear that your last two appointments with Sara have been wonderful. We can't apologize enough for your first experience with us and are grateful that you gave us a second chance. We appreciate you taking the time to share this feedback, if you would like to talk with us further, please send us an email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,357 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.