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630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Business response:
Hello Nicole, thank you for your review. Please email us at DBCares@dbi.com and let us know how we can better assist you. Thanks, BrittianyD.
I was a bridesmaid in a wedding. This shop sold me THE WRONG SHOES. There were 5 bridesmaids in this wedding. The other 4 had matching shoes. MINE WERE WRONG AND FUGLY. I was shunted to the back of all group photos because of my odd shoes. When I took them back to complain and get my money back THEY REFUSED and accused me of needing to know what shoe it was despite LIVING OUT OF STATE. Jerks. Buy NOTHING from these scam artists. Also my dress didn't fit despite 3 fittings and over $100 in alterations, and every fitter/sales ... read more
Minimum selection, zero assistance and when I said we come from a small school with only a winter formal the girl shrugged and said maybe you should try another store. Won't be back.
Business response:
Hello Lori, thank you for taking the time to share your feedback about your experience. It’s our goal to make our customers feel celebrated & rewarded during their time with us, and we’re eager to address and improve your experience. We hope that you’ll take a moment to email us at DBCares@dbi.com ATTN: Jessica H with your daytime phone number so that we can learn more and see if there’s an opportunity to have you back with the assurance of an exceptional experience. Thanks, Jessica H.
My daughter found her dress and under her budget so that was good. The consultant was very nice. And helped my daughter thoroughly. As for the lady that checked us out....we were clearly just another customer that needed to pay. She lacked a lot in customer service. I will not recommend this place at all. I was very disappointed in how she handled the final process. The dress will need to be altered and we will have someone else do it.
Business response:
Hello Emily, thank you for your review. Please email us at DBCares@dbi.com and let us know how we can better assist you. Thanks, BrittianyD.
Business response:
Hi Adrianne, we are so sorry to have disappointed you during your visit, we certainly do not want this to be your last experience with us. We would like to talk with you further about this, can you please send us an email to dbcares@dbi.com with the store location & ATTN Kristen W. in the subject line, we look forward to speaking with you. Thank you, Kristen W.
The consultant had multiple clients which was bad to start with and then on top of that she was very rude. On the other hand the manager saved the appointment by helping out instead which she was good. Overall the experience was not good.
David's Bridal Corporate Office has a 4.7 star rating with 1,049,319 reviews.
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.