This profile has been claimed by the business owner or representative.
David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I came to davids bridal for bridesmaid dresses back in April. I already had the dress picked out we just needed to get everyone size. The consultant that was working with us was okay in the beginning but after 20 mins of helping us she just walked away for about 30 mins we couldn't find her to get her help. I understand it was busy that day and she could have been helping someone else but at least inform us. Then I went again yesterday to try on bridesmaid dresses with my friend that's getting married. Yet again I was very d... read more
Business response:
Hi Patricia, we are sorry to see that your time with us has not been great. We certainly would like to learn more and see if there is anything we can do to turn your experience around. Can you please send us an email to dbcares@dbi.com with the store location and ATTN Kristen W in the subject line? Thank you, Kristen W.
Business response:
Hi Mavis, we are disappointed to see that you did not have a great experience with us. We certainly would like to improve your time with us, can you please send us an email to dbcares@dbi.com with the store location and ATTN Kristen W in the subject line? Thank you, Kristen W.
Horrible customer service. Went for a bridesmaids dress and was treated poorly. Would not buy from them unless I had to.
I felt bad for Jamie...she was trying to help many clients all at the same time when there seemed to be plenty of other help. I'm not sure how they work it either. The rooms still had dresses hanging in them from the past clients. I felt crowded in the area we all were in so Jamie could try to accommodate us all.
HORRIBLE. DONT WASTE YOUR TIME, HONEY. I've said the same thing on the corporate page, since this is applicable to both this location AND the Tulsa store. The only difference is that the Tulsa store owned up and took care of my bridesmaid in a blink of an eye, while this one dragged the problem on for over a week. This company is poorly run and conducted. Too many issues. Too many formalities. Lack of communication. The only thing going for them are the low prices. And for what?! Sales representatives to order you the w... read more
This organization has poor incompetent customer service who do not know their policies well nor how to work with people without a bad attitude. My daughter was out of state in college at oral Roberts university therefore came home on weekends to conduct business occasionally. Bought gown was told good fit; no slip no bra. Bra ordered; went to pick up bra; they couldn't find it; bra reordered but got slip. Daughter went Back to college in Tulsa; came back pick up bra. There was no offer for her to try on all pieces as a fi... read more
Ordered my dress for my son's wedding October 15, 2016 destination wedding from this location on July 29. Was told the dress would be in on September 23. Called on September 24 and was told dress was estimated to be delivered to the store by October 7. I asked if they would be able to do the needed alterations to the dress and they said no we need 3 weeks. Received a rude call on October 7 that the dress was in and they would like it if I picked it up by October 14. Spoke to one of the assistant managers when I picked ... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,297 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.