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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
We went to the David's bridal in NY. The sales woman there was causuois at best to let us look around for ourselves. We were only to try on the ones she pulled. We never had any experience with it so we trusted her. Still,there was something a bit off about her. We thought since we're were near Totowa NJ we could stop in there. Didn't have an appointment. They didn't care, found a woman to take care of our every needs. SHE EVEN LET US LOOK AROUND! WOW! So glad our daughter got the experience she hoping for. Thank you Dav... read more
My best friend is getting married soon. We all bought our bridesmaid gowns, the wedding gown, accessories, flower girl dresses, etc... in your store. If we had known how rude, unhelpful, inept, etc..... they are, we'd have never bought a thing from there. From here forward, none of us ever will. The West Palm Beach store's staff is absolutely wretched! When Tiffany McCoy calls to make payments on her dress, they don't answer the phone or they put her on hold and never get back to her. When she told them that she was going to... read more
Went there with my daughter to look for bridal gowns. Had an appointment at 10. The appointments are 90 mins. Once they called up her stylist she talked to us briefly for a few minutes then explain we had 90 minutes she's on a very tight schedule however she still had a bride on stage who was in the middle of making a decision, so we would have to wait a few moments about 10:45 we finally got into a room my daughter managed to try on a total of 3 dresses thankfully she found one that she loved right away. Once we were finish... read more
Business response:
Hello Karen, we are so sorry to hear that you and your daughter were disappointed with her recent appointment. Shopping for a bridal gown is such a special moment and we’re disappointed that you and your daughters visit fell short of both your expectations.We will be sure to provide the additional coaching to our team to ensure that this does not occur again. Please let us know if there is anything else we can assist either one of you with. Thank you, BrittianyD.
We went there yesterday and Haley the consultant was one of the rudest people. She didn't even bring the dresses my daughter wanted to try on. Then we asked about certain styles and cuts and she told us that she had tried on all the dresses in that style and cut. Would NOT recommend this place to anyone
Not the best experience. I don't like how the sales people are helping 2 guests at one time. It's very impersonal and seems really hard on them cause they look like they are running around like crazy! Felt very much like each appointment was being herded like cattle.
Had a 6:30 appt with my niece, not one person even looked at us until 7:00. We were there 2 hrs and she only tried on 3 bridal gowns. Very under staffed, or they have too many appts scheduled per consultant. We wont be going back to Davids Bridal anytime soon.I would not recommend this store to anyone.
My experience was extremely unsatisfactory. My cousin and I came into this location simply to look and possibly try a dress or two. After telling the lady that we did not have a appointment we had some questions and just wondered if someone answer them real quick. She simply relplies"if you dont have appointment there is nothing we can do for you." Now being someone who works at the Somerset Colletion I understand how difficult and demanding customers can be. Since I know this I make sure Im very polite and respectful,that w... read more
Business response:
Hello Tina, we cannot apologize enough for your recent experience with us. We agree that every customer should be provided with the same exceptional customer service no matter what the cause of their visit, and we are so disappointed to hear that was not your experience. We would love the chance to have you back in our store for a better visit. Please email us at DBCares@dbi.com if you would like to schedule an appointment. Thank you, BrittianyD.
First of all, my daughter and I picked up her bridesmaid dress. I took one look at the dress all I saw was a dress that just came out of a box. I asked the assistant is this acceptable the dress looks awlful with all those wrinkles ! Her response was ; you can have the dress steamed for $15.00. Are you serious ? Unreal who ever was working the front desk was so rude ... Never again
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,319 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.