David's Bridal El Paso TX

Yessenia Salais 

on Facebook

3 years ago

I had a horrible experience when I tried getting dresses for my bridesmaids last year, but decided to give it a second chance now that I’m a bridesmaid for one of my friends wedding. We created an account with the dresses we needed in the court and when I went in store they couldn’t find the account at all. I had mentioned it to them that this was the second time we mention that the account can’t be found or any info with previous bridesmaids who have gone in to get fitted and purchase. The bride tried reaching out again to ... read more

Brooke Jonasson 

on Facebook

4 years ago

If I could give this experience zero stars, I absolutely would. I would caution anyone considering purchasing your wedding dress here to please rethink your options. Pay more and go somewhere that will take care of you and keep you from the stress this store has added to an already incredibly difficult time to be getting married. I purchased a dress for 899 added a belt for 199, and a vail for 149. I spent 350 on additional alterations which I was assured were guaranteed, and added on straps. I live an hour away and drove in... read more

Amie Purcell 

on Facebook

  Recommended

5 years ago

Diana was absolutely awesome. Thank you so much. 

TraceyJoe Dominguez 

on Facebook

6 years ago

We arrived for our scheduled appointment and were met by our consultant with torn stockings, who immediately told us were to select no more than 5 dresses for the bride. She did not help our bride select dresses and told us we were not to take the dresses off the rack. She made us feel very unwelcome right off the bat. The dressing rooms smelled like feet, and another customer came out of the dressing room to find someone to unzip her because her attendant had abandoned her. There was no stool in the dressing room and anoth... read more

Dalia Tealer 

on Facebook

6 years ago

I went in a month ago with my parents to find a simple wedding dress for my court wedding. Upon arrival, we weren’t even greeted by the lady at the counter. I began to look and every sales associate would just stare at me like I didn’t belong. No one ever asked if I needed help. After 20 mins of wandering around, I stopped someone and asked if there was anyone to help me. She very rudely said “Did you sign in? Because if you didn’t, no ones gonna help you.” How am I supposed to know you have to sign in if the greeter just st... read more

Meghan Cline Boyce 

on Facebook

7 years ago

I made an appointment and with that I would expect my sales consultant to be attentive and there to assist me. I was picking out the dresses to try on with little input from anyone in the store and then spent probably another 15 minutes waiting on the consultant to come back from helping other customers to bring me the third dress I had asked to try on, which by the way I never got. Even another customer commented about me still waiting on the consultant to come back. I waited on her numerous times and she was no where to be... read more

Raquel Cejudo 

on Facebook

7 years ago

Why set an appointment and then make us wait 30 minutes???? 

Edgar Goytia 

on Facebook

7 years ago

Very dissapointed of sending my fiance to this place! Apparently the ladies there (including the manager) were in a hurry to close the store on Friday during their last appointment of 7.30pm-9pm. They only allowed my fiance to try 4 dresses and told her "you can continue looking but you cannot try anymore dresses". They were also very disrespectful with my cusing when she was undecided on which dress to select by telling her "you already saw that one" well, who cares! - as a man, I know that women need to see and try their ... read more