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4224 #8 Cleveland Ave, Ft. Myers, FL, 33901, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:30 a.m. to 7:30 p.m. | |
Tue | 10:30 a.m. to 7:30 p.m. | |
Wed | 10:30 a.m. to 7:30 p.m. | |
Thu | 10:30 a.m. to 7:30 p.m. | |
Fri | 10:30 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:30 a.m. to 6:00 p.m. |
Shopping for and choosing the dress was a great experience. The whole alteration system/knowledge is a complete joke. At the time of purchase the bride was told that the correct cups could be purchased and sewn in since the dress was backless. At the first fitting the bride was told that cups would not fit into the dress and that she should not wear a bra. For an older bride, this was a joke. It was decided that the matron of Honor would sew a bra in when the dress was returned from being taken in and hemmed. When tryi... read more
Definitely do not recommend. At all. We drove over an hour for the location, excited to see in person. We entered only to be told we had a bridal party app instead of bridal app. Cool, we’ll browse both. No biggie! Our stylist was Brittany.. With a vampire mask and penciled winged eye liner and an unbrushed pony tail.. I was accompanied by my maid of honor and a cousin. We ask which dresses come in Royal blue. Her first recommendation was material she liked for bigger plus sized woman, then offered no offense plea. ... read more
Business response:
Hello Kayla, thank you for taking the time to share your feedback. We deeply apologize that you and your party are unhappy with our services during your recent visit. Shopping for a wedding is such a special moment and we’re disappointed that your visit fell short of your expectations. We understand that you have gone else where, however We would love the opportunity to have you back for any additional needs so that our team can give you the service we pride ourselves on. Please email us at DBCares@dbi.com (Attn:BrittianyB) ... read more
Disappointed as to say the least. Thank God for my sister-in-law. We made an appointment and the lady assisting us was busy with another customer that came in without an appointment to see her. Then she informed us that we were out of time for our appointment. Luckily my sister-in-law found my dream dress and we tried it on in a dressing room on the side on our own!! Don’t waste your time going here if you think you’re going to save money. You can get better treatment and spend less money somewhere else. You also cannot retu... read more
Business response:
Hello Tessa, we are sorry that you did not receive more assistance. While it is customary for our stylist to assist more than one customer at a time, we want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: BrittianyB.) Thank you, BrittianyB.
Disappointed with our trip yesterday. The manager quickly shut down the bridal party helping the bride pick out choices. The bride asked everyone in the party to pick out there choices. Unlike the glamorous experience you see on the shows this was nothing close. The manager told us not to make it stressful for the bride. Maybe she read this in a manager handbook but unless you know our friend she thrives on knowing everyone helped choose the best dress for her. I highly suggest a work meeting in how to make someone feel spe... read more
Business response:
Hello Christina, we are very sorry to hear that you were disappointed with your experience. We understand your frustration and we would love the chance to have you all back to deliver a better experience. Please contact us at dbcares@dbi.com (Subject Attn: BrittianyB.) to return. Thank you, BrittianyB.
Disappointed with my experience here.... Thankful I brought a friend to help me as there was never anyone around to assist. I made an appointment to reserve my spot, however I’m guessing they were very short staffed? And my consultant was busy elsewhere?? The entire time. I felt rushed, when my consultant was l able to assist me, I was told there was a limit and I could not try on any more dresses (I had not seen that in the terms before hand and was greatly saddened) I had tried on four dresses . Covid is awful enough Not ... read more
Business response:
Hello Suzie Q, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com. Best, DBI
David's Bridal Ft. Myers FL has a 4.8 star rating with 5,667 reviews.
David's Bridal Ft. Myers FL is closed now. It will open at 10:30 a.m.