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David's Bridal Grand Rapids MI
- Retail
- Grand Rapids, MI
About this business
Welcome to David's Bridal Grand Rapids, Michigan store, serving brides and special occasion customers of Ada, Alto, Caledonia and more. David's Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles, empowering you to find a unique look for your special day. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace!), colors and si... read more
Location details
3585 28th St SE, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
This was by far the worst customer service I have ever had! You would think bridal consultants would be considerate and helpful but it was anything but! I went there in June for a bridesmaids fitting for my best friends wedding and when I walked in she had me fill out my name, number, and email. I have Tourette syndrome and my tics were really acting up that day. I know it wasn't the easiest to read but our consultant took one look at it, laughed, and said to me, "I can't read this at all! You know we need to read this. You... read more
David's bridal can't ever get an order right and now they want to tell a new mom of a one week old she can't breastfeed even covered because they have "gentlemen in the store". Erin at the 28th street location by woodland mall in grand Rapids, Michigan thinks it's ok to shame a new mom for using her beasts for their natural biological purpose.
HORRIBLE! I had complete strangers helping me do up my dress because there was no one around. I had an online profile with a variety of dresses I liked that fit my budget, and conveniently all of them were "unavailable". They gave me dresses that were at the very top of my budget (before taxes or belts) and they treated me like I was not worth their time. There was one gal who was great, very nice, but kept getting called up front over the announcement speaker. I ended up coming back the next day with a friend to show her ... read more
Take your dress somewhere else to get altered!!! The lady that took my measurements and marked my dress for alterations seemed a little out of it the day I was there. At the time, I didn't think much of it. Went back and got my dress today and it is WAY too small. They told me my breast grew TWO INCHES in ONE MONTH without me noticing. I had no change in lifestyle, medicine, food intake, activity, ect. I don't understand how that big of a growth could go unnoticed. They also told me I had lost an inch in my hips, but yet, al... read more
We went there for a bridesmaids dress and was there a little under an hour. After helping ourselves to dresses and trying them on, not 1 person spoke to us or asked if we needed help finding anything. Even after making eye contact with us. They looked the other way. Not only that, but dresses looked so used with dirty arm pit stains and broken zippers. I was discusted!
If I could give zero stars I would!! We have been waiting 13+ weeks for one of my bridesmaids dress, now I am told it will "hopefully" be in by the end of May...my Wedding day is June 13th! The store even said they wont have time to do alterations! Spare your self the headache and stress, go somewhere else, its not just this particular store, Davids Bridal as a company deserves a zero! They should know better! They work in the wedding industry! 32 days until I get married and this should be the last thing to be dealing with!
Horrible customer service! Whatever you do DO NOT get the David's Bridal card!! I have paid more than double what the original balance was. I was first charged a $15 fee for a phone payment!! Also twice I was charged late fees for "lost" payments! One of my last payments to be made was "lost" by the company. When I called to talk to someone in customer service I was told it was a mailing error and not an internal error. I call BS...the date the check was written I wrote several other checks and magically all of them made it ... read more
Worst bridal experience of my life. I only had one good consultant and whe I requested her for when we came back in a week she wasn't working. When I actually brought my bridal party to have us all get out dresses, I was ignored and the consultant who didn't even bother to talk to me focused all on my bridesmaids and didn't ask me at all what I wanted. She never helped me with my dress and tried to rush me out the door. I don't think she actually helped me till after we paid for the dresses. And then she tried to sell me a m... read more
As a Maid of Honor for my friend, we were all treated very poorly from the beginning of her fitting. The staff wasn't helpful at all and seemed to almost get annoyed about finding dresses. After choosing a dress the staff supposedly measured her wrong and ordered the dress two sizes too big, they wont alter it now because it's too much to alter and her size is out of stock. They offered no refund and very little compensation after everything she went through. I will NEVER step foot in here when I'm a bride.
Frequently asked questions about David's Bridal Grand Rapids MI
How is David's Bridal Grand Rapids MI rated?
David's Bridal Grand Rapids MI has a 4.3 star rating with 3,472 reviews.
When is David's Bridal Grand Rapids MI open?
David's Bridal Grand Rapids MI is open now. It will close at 7:30 p.m.