This profile has been claimed by the business owner or representative.
David's Bridal Greenville NC
- Retail
- Greenville, NC
About this business
Location details
LynnCroft Shopping Center, 3150 Evans Street Ste J, Greenville, NC, 27834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I went in and received ZERO help, I was not brought out any sizes or help to zip up a dress. I was very disappointed. The dressing room was very small, no where to put your clothes. Old Navy has better service and dressing room services. No mirrors in the rooms, no attendant to assist, only 1 bench and 2 chairs available for the rest of the party not trying on dresses.
Business response:
Hello Diandra, we are very sorry to hear that your trip to David’s Bridal was disappointing. We will be sure to pass along your concerns regarding store appearance concerns. We would love to have you back so that our team can help find your dress. If you are interested, please email us at DBCares@dbi.com (Attn:BrittianyD.) Thank you, BrittianyD.
I was very displeased with the way your staff treats the customers. I bought my wedding dress there, spent over $1000 on it, went to pick it up today...they handed it to me in a PLASTIC bag. I went up front, asked if that was the bag i was supposed to take my wedding dress home in, they responded, "thats what you get, thats what it came with, you can purchase a garment bag." Excuse me, I just spent over $1000 on my dress from YOUR STORE. and youre telling me, with an ATTITUDE, that I have to take my dress home in a CLEAR PLA... read more
Business response:
Hello Becca, thank you for your feedback. We are so sorry to hear that you are unhappy with our services. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
The only reason I’m giving this store 4 stars is because I found my dress. This is my third wedding and I’ve never shopped for a wedding gown. This should have been a special time in my life. When I walked in to the Greenville, NC shop, it was based on a last minute decision. I’d been looking for a specific dress for months but had resigned myself to the fact that I wasn’t going to find it. Since this is my 3rd wedding, I didn’t want to wear white. Also, I’m a plus sized girl...I was immediately told that I would have to hav... read more
Business response:
Hello Robin, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We are so happy to hear that you were able to find the perfect dress for you! Please know that we will be sure to provide your concerns to our team to ensure better service in the future. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
Didn't receive a phone call or email about my dress so I called to check if it was in and the employee said I would've received a call/email if it was. I told her to please double check and what do you know, it had been there since January 31st and here it is February 8th and no call/email. She then told me they usually get shipped back in 8 days so I would need to come today or "very soon"...that's not my problem. I received my first email about my dress TODAY only because I called. Your employees should do a better job at ... read more
Business response:
Hello Anna, we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.
I wouldn’t send my worst enemy to your David’s bridal location to purchase a dress. I made an appointment for my bridesmaids to try on dresses. 5 minutes in to the appointment, the girl we were assigned disappeared and we were pretty much on our own until we were ready to order. When the dresses came in, only 1 of 4 of my bridesmaids were contacted to pick up their dress. Over the next few days, the other girls called and their dresses were in. The last bridesmaid to call was informed the dresses has been in for 8 days and t... read more
Business response:
Hello Taylor. We would like to apologize for the lack of communication you had from our store. We strive to keep our guests well informed every step of the day, and unfortunately we did not provide that for you. We will be sure to share your experience with our team to ensure it will not happen again. Thank you, Brittiany D.
Business response:
Hi Sendy, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with ATTN Brittiany D. in the subject line so that we may talk with you further about this? Thank you, Jessica H.
I was very displeased with my service. I made the staff aware I was just looking and trying to get ideas. We had one gentleman that helped us and explained we could buy swatches. So I said great I'd love to get them. While standing at the counter waiting to purchase the swatches which took about 20 minutes. The gentleman stepped away to answer the phone, to measure another woman and to just have a social conversation with a coworker. I thought it was very rude and unprofessional, but at the same time he seemed to be the only... read more
Business response:
Hello Jessica, we are deeply sorry that your recent experience with us was less than satisfactory. We at David?s Bridal are committed to providing our customers with exceptional customer service. We are currently devising a coaching for our staff in order to enhance their product knowledge and customer service etiquette. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss thi... read more
I will never recommend this place to any bride to be. Some of the associates there are rude and unprofessional. My first time going I picked out my wedding dress and when it was time for my alterations, they ordered the wrong size I had to pick out a different dress. The consultant that they gave me never picked out dresses for the bride and she didn't know what to do. When I finally picked out the dress I asked the associates there to make sure it was the correct size this time. When I got my second alterations appointment ... read more
Business response:
Hello Nikqua, we deeply apologize that your experiences with our Greenville team have been disappointing. If you would like to speak further, please email us at DBCares@dbi.com (Attn:BrittianyD) with your contact information. Thank you.
Absolutely loved working with Julia S I was a walk in and wouldn't have thought so bc she treated me as if I had said appointment. The only down side it how much they want to charge me to do alterations to my dress saying I can do this to it or that to it bc of the designer won't allow it hello I am paying for it it should be how I want it!!!
Business response:
Hi Jenny ! We are so happy to hear that you enjoyed your time with Julia! We will be sure to provide your concerns to our team for further consideration. Best, BrittianyD.
Frequently asked questions about David's Bridal Greenville NC
How is David's Bridal Greenville NC rated?
David's Bridal Greenville NC has a 4.7 star rating with 3,360 reviews.
When is David's Bridal Greenville NC open?
David's Bridal Greenville NC is closed now. It will open at 10:30 a.m.