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David's Bridal Greenville NC
- Retail
- Greenville, NC
About this business
Location details
LynnCroft Shopping Center, 3150 Evans Street Ste J, Greenville, NC, 27834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Never really have had an issue except when I was looking a second dress and the lady was more involved with someone else vs myself when I took time to schedule appt. She had to be told twice that she had a 630 appt (myself) for second dress. Another picked up her slacked so I wouldn't feel neglected lol.
Business response:
Hello Crystal, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. BrittianyD). Best wishes, Jessica H.
Business response:
Hello Martaleigh, Thank you for sharing your star rating. Please email us at DBCares@dbi.com(Attn:BrittianyD) if you would like to share more of your experience. Thank you, BrittianyD.
They don't even deserve 1 star. Too bad you can't put 0. I have never had such continual bad experiences than I have with Davids Bridal in Greenville, NC. I will start from the beginning. I initially went in to look for wedding dresses, with an appointment, in September of 2016. Everything I asked for the consultant brought me the complete opposite. I asked to try on a dress on the mannequin and she told me that it was nowhere close to my size so I couldn't try it on. She kept disappearing and having to help other people. ... read more
Business response:
Hello Jessee, thank you for taking the time to share your experiences with us. We cannot apologize enough to hear of the disappointing visits you have encountered with us. This is not the type of service we expect to provide for any of our guests. We would like to speak with you further so that we can look further into this for you. Please email us at DBCares@dbi.com (Attn:BrittianyD) with your contact information. Thank you.
I had a bad experience afterni visited the Raleigh Store. I made the appointment online for the whole bridal party which i thought included me. Well it didnt. We still found a bridesmaid dress. We had time left over so we started looking for a bridal gown. I was told by the manager that i couldnt look at dress because i couldn't try them on because i didnt have a consultant. I left not knowing what i was going to do. A week later I made an appointment at another the store in Greenville. My consultant was great. I ordered my... read more
Business response:
Hello Telisa, we would like to take the time to apologize for your recent visit to our store. It is our mission to give our customers the "once in a lifetime" experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. Thank you for taking the time to provide us with your feedback. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Cierra S.
Business response:
Hello Holly, Thank you for sharing your review. Please email us at DBCares@dbi.com(Attn:BrittianyD) if you would like to share more of your experience and let us know how we can better assist you. Thank you, BrittianyD.
Wasn't really impressed they did not fit our needs!
Business response:
Hello Sheha, we are so sorry to hear that we let you down during your time with us. If there is anything else we can assist you with please let us know. Thank you, BrittianyD.
We had Valerie as our consultant and while she was very sweet, nonpushy, and easy to work with, she had 4 other brides she was helping. I was highly pissed off that I had to make an appointment, confirm that appointment multiple times and then to not even have a consultant to myself. She was very apologetic and explained to us that 3 people didn't show up for work. While that's fine, this was an important day and the brides should be catered too in every way. It was, on David's Bridals end, an enjoyable experience.
Business response:
Hello Katie, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve and we will use your feedback to ensure that we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn: Christine – City/Store Location). Best wishes, Christine G.
If your consultant's name is Rachel, ask for someone else.
Kind of weird experience. Took my daughter's bridal party, grandmothers & future inlaws to pick the wedding dress & bridesmaid dresses. The consultant was ok but tried to sell us the floor sample??? There were no chairs for anyone to sit in (something about exceeding fire code)?? The bridesmaids consultant was completely disinterested. The bridal consultant told us we needed to go ahead and order so she could get off early?? Spending a large amount of money is difficult when the sales people act like you are a nuisance to th... read more
Frequently asked questions about David's Bridal Greenville NC
How is David's Bridal Greenville NC rated?
David's Bridal Greenville NC has a 4.7 star rating with 3,360 reviews.
When is David's Bridal Greenville NC open?
David's Bridal Greenville NC is closed now. It will open tomorrow at 10:30 a.m.