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David's Bridal Halifax NS
- Bridal
- Dartmouth, BC
About this business
Location details
85 Countryview Dr, Unit 5A, Dartmouth, BC, B3B 0G4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I went on a Monday for my fitting, and was given the date to pick it up. The day prior to my pick up date I was called and told it would not be ready and we would need to reschedule, I had no issue with that and we rescheduled for the following Friday. I go in the following Friday, and I’m waiting around for quite some time until someone finally told me that my dress wouldn’t be ready for a couple more hours. I was very disappointed that I wasn’t called prior to showing up to be told it wasn’t ready, because they would have ... read more
Poor customer service. Can’t complete alterations as scheduled. Buy a dress anywhere but there. I give ZERO stars. Stay away to avoid disappointment
Business response:
Hello Tammy. we would like to apologize for any frustrations that we may have caused you. Our team would like to look further into your situation and see how we may assist. Please email us at Dbcares@dbi.com (Attn: Halifax), so that we can gather more details. Thank you, DBI.
All of my bridesmaids were able to purchase dresses from David’s bridal for reasonable prices and the experience with those purchases were great. Beautiful store, and large selection of dresses. Most of the consultants were friendly, welcoming and very helpful. My experience with alterations on the otherhand was not nearly as pleasant. Very disappointing and added unnecessary stress. The managers were great but someone isn’t on the ball there! During the pick up appointment, my dress was in the bag ready to go. Luckily, I as... read more
I'm not quite sure how a bridal shop can mess up bridesmaids dresses so many times in a row. Both myself and my fellow bridesmaid were thoroughly measured prior to ordering our dresses. BOTH of our dresses were way too small. Ordered larger sizes and both were still too small. I was able to lose a couple lbs to fit into mine. The other bridesmaid went back to you for alterations, only to find out that only ONE SIDE of the dress was let out. I understand that covid has caused a back up, but this is just outrageous.
Business response:
Hello Kate, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. For further assistance, please contact us at dbcares@dbi.com (Subject Attn. City/Store Location) Thank you. DBI.
My wedding was last night, and everything went mostly well until I felt a painful scratching feeling during the night on my leg. I was full of nervous excitement and being so busy so I didn’t think much of it. This morning I noticed my legs were scratched up and I checked my dress and found a needle still in it, with blood stains from where it had been scratching my legs. Additionally, when my mom went to do up my dress based on a video tutorial filmed at David’s by an employee, she noticed the thread where the dress sho... read more
Business response:
Hello Emily, this is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. Please contact us at dbcares@dbi.com (Subject Attn. City/Store Location) Thank you. DBI.
RecommendedWe had such a positive experience at David's in Dartmouth Crossing yesterday! Logan was our consultant and stayed past her shift end time to help my six bridesmaids find their perfect dresses - she had her hands full and was so accommodating throughout the entire appointment! Amazing customer service, thank you!
Business response:
Hello Megan, thank you so much for sharing. We are excited to hear Logan was able to make your visit a special one. Thank you, DBI.
RecommendedSorry you have to deal with childish anti-maskers! You tried different ways to accommodate her when you FULLY didn’t have to, Hats off to you. Unfortunately this is only the beginning. Stay strong! 💪🏽and mask on! 😷
Business response:
Hi Brandy, we are thrilled to see that you had a great experience with us! Thank you, DBI.
Hello, my name is Sanja Pahole and I reside in Centreville, Nova Scotia, Canada. This is own review and experience...July 25, 2020. This is the note I wrote to Corporate and actions that will follow my experience. My daughter is getting married next month and we decided to visit your store in Dartmouth Crossing, NS. We drove about 120 km to the store in search for my own dress. Arrived and greeted, felt great until manager lady named "Sam" came over, looked at me and said that the rules and regulators of the store have ... read more
Business response:
Hello Sanja. We would like to express our most sincere apologies for the experience you recently had. While we do have certain policies in place due to recent health concerns, we still want to go above and beyond to accommodate our guests. We see that you have been in contact with one of our representatives regarding your visit. If you have any further details you would like to share, please let us know at DBcares@dbi.com so that we can share that information as well. Thank you, DBI
Myself and my large bridal party were in today to purchase bridesmaid dresses and flower girl dresses. Our consultant made us feel rushed and seemed annoyed with us. On more than one occasion I found her checking her watch. I showed up just before my appointment time and wasn’t given the option to look around. I had some photos of dresses my friends wanted to get in but were told one was an special occasion dress so we weren’t given the option to even try it on. After we had decided on a dress we went and found the dress and... read more
Business response:
Hello Jessica, we are deeply sorry that you felt rushed on your recent visit to our store. We want every guest to fully enjoy their time with us, and apologize that you were not able to do so. We want our team to be accommodating and listen to the wants of our guests and we are deeply sorry for falling short of that. . If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn: City/Store Location). Thank you. DBI.
Frequently asked questions about David's Bridal Halifax NS
How is David's Bridal Halifax NS rated?
David's Bridal Halifax NS has a 4.8 star rating with 3,428 reviews.
When is David's Bridal Halifax NS open?
David's Bridal Halifax NS is closed now. It will open at 10:30 a.m.