This profile has been claimed by the business owner or representative.
David's Bridal Johnson City TN
- Retail
- Johnson City, TN
About this business
Location details
3135 Peoples Street Ste 100, Johnson City, TN, 37604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
TERRI WAS VERY RUDE TO ME. I WOULD NEVER GIVE THEM MY MONEY. TERRI IS VERY VERY RUDE. JOHNSON CITY , TENNESSSEE LOCATION.
Business response:
Hello Vickie, thank you for your feedback. We are so sorry to hear that you feel this way. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you.
My experience was phenomenal! Emily S. was the best ever! She is amazing at her job and I was so happy with her. She made this important day great. She was so happy to help accommodate my every request. I cannot say enough great things about her!!! I found my perfect dress thanks to her!!
Business response:
Hi Tonya, congratulations on finding the perfect dress for your big day, how exciting! We couldn't be happier to hear how Emily S. exceeded your expectations during your recent visit to our Johnson City store. Thank you so much for taking the time to share your exceptional memorable experience with us. Best wishes, Jessica H.
Just a shout out to the David's Bridal rude employees that didn't want to really help us and were snarling their noses at us. Whatever happened to pleasing the customer and showing some care about the customers feelings? I know I'm over weight �! I don't need your looks to tell me that! And I know I wasn't dressed the nicest but guess what I'm a human just like you and I have feelings! But that's ok you just earned yourselves a bad review because my time spent there sucked! The only fun part about it was hanging out with my ... read more
Business response:
Hello Breanna, we are so sorry to hear that we let you down during your time with us. We strive to provide each of our customers with the best possible customer service and we are so sorry to hear that was not the experience you were given. We would love to have you back for a better experience. Please email us at DBCares@dbi.com (Attn:BrittianyD) if you would like to schedule an appointment to return. Thank you
They went out of their way to help everything was great......she Said yes to the dress
I would advise you to not even CONSIDER David's bridal in Johnson City. The assistant manager at this store is VERY RUDE. She does not care about your special day. The poor girl taking care of me had four other parties to tend to, however she was very helpful and caring. After picking a dress, and being ASSURED a price for it, we were set to take that dress home today. We rung the bell and said yes to the dress when the assistant manager came over and told us no, we would have to pay another price for the dress. We would hav... read more
This is the worst service I've ever experienced in retail! I've been through so much unnecessary PROBLEMS with this store. From being quoted WRONG alteration charges to being treated so rude in the store. The manager even gave me a refund for all the trouble and every lie I've been told because the consultants can't keep the story straight and when I went to get my refund with my bridesmaid the manager couldn't even act like a professional adult and accept the fact that I told her that the $200 does not equal out or fix my ... read more
Nope read my wall, not a happy mother here, bad bad customer service after first visit!!!!#
Frequently asked questions about David's Bridal Johnson City TN
How is David's Bridal Johnson City TN rated?
David's Bridal Johnson City TN has a 4.8 star rating with 3,691 reviews.
When is David's Bridal Johnson City TN open?
David's Bridal Johnson City TN is closed now. It will open at 10:30 a.m.