David's Bridal Maple Grove MN

Chloë B. Amundson 

on Facebook

2 years ago

Customer service started off pretty poor but the Manager provided a smooth recovery. Thanks David’s Bridal! 😊 

Ash Hedin 

on Facebook

2 years ago

davids bridal is the worst. my bridesmaid dresses are 2 weeks late and I cant get a human person on the phone to help tracking my order. this was so far the worst wedding decision I've made 

Jan Gerads 

on Facebook

2 years ago

I have been calling number to find the status of my order, but am told phone number is disconnected. Can you help I paid for my dress up front and it now appears on my charge account.my consultant was 7052637. My name is Janet Gerads order number 441070025065 coldshldr blouson alovr bd D41. D19850MMAUVE size 20.can you help? The wedding is in one month. Thank you. Purchased at Arbor lakes store. 

Jaysheri Mueller 

on Facebook

3 years ago

Horrible location. Don't even know where to start from Horrible communication with the manager of the store, to losing multiple dresses, shipping them to wrong addresses. What a joke. Will never shop here again. This was throughout 6 months. 4 of my bridesmaids that used this location all had problems. Would not recommend. 

Kathryn Leipholtz 

on Facebook

3 years ago

I called and was on hold for like 30 minutes and the lady finally answered. I asked if I could check the status of my dress and she continues to tell me it’s been picked up. I ensured her not and then she slowly went “do…. You…. Have … the …. Dress?” Like I’m stupid. I’ve also been called twice saying my dress was ready and both times I went it was the same as when I tried it on in the store the first time. They finally located my dress and told me it’s been there for “weeks,” yet no one called me. 

Melanie Denise 

on Facebook

3 years ago

My daughter is a Senior this year. Going to your Senior prom is exciting and suppose to be one of the celebrations of graduating High School. We went to David's Bridal in Maple Grove February 25, 2022. we booked our appointment which we assumed we'd be met with a sales person or at least someone to help guide us. We weren't. We filtered through the dresses found one that was going to work. Purchased the dress on Feb 25, told they would have it In mid March. We called March 11th, we're then told sorry it'll be end of March to... read more

Karrie Dahler Iago 

on Facebook

3 years ago

Had an appointment to try on prom dresses with my daughter and they only allow you 30 minutes? BS! Complete joke. They rush you out and push you...Maple Grove, MN Store 

Laura Berman 

on Facebook

4 years ago

Scheduled an appt for flower girl dress shopping with my flowers girls for my wedding and their moms. The lady who checked us in at the front pretty much just brought us over to the dresses and said “here they are,” and took off. We had to figure out the sizes and colors on our own. She didn’t even bother to come back to check on us to see how we were doing, we had to track her down to get our questions answered. She also had attitude with us from the start. After 45 mins she finally decided to check on us and said “how’s it... read more

Donna Martin Matthewman 

on Facebook

4 years ago

Customer service was horrible!! Not a good selection of dresses, DIRTY!!!