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David's Bridal Maple Shade NJ
- Bridal
- Maple Shade, NJ
About this business
Location details
539 Route 38 West Routes 38 & 73, Maple Shade, NJ, 08052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
they are the WORST... they figure they have you their dresses are cheaper..the alterations are close to 500.00$. I have a long story on what they did to rip us off ask me
Business response:
Hello Donna. We are sorry to see that you did not have a better experience with us. We would like to hear about your experience and invite you to reach out to us at Dbcares@dbi.com (Attn.Ellice/MapleShade). Thank you, Ellice J.
The store is small, so there is much less to choose from. And the staff isn't nearly as helpful as the staff in deptford.
Maple shade davids bridal was awful. They have no idea what they are doing in there. We asked that all of the dresses to be shipped, then they called each of my bridesmaids and told them they need to get their dresses. One of my bridesmaids was in another wedding, and went to go get her dress and the dress for my wedding was ready but they told her they were "too busy" to give her a call. Another One of my bridesmaid received her dress with a stain on it and then when we brought the dress in they ADMITTED that the stain came... read more
Only been here twice and the customer service was awful! For anyone that knows me knows I am very bubbly, happy, and just an overall easy going person. The first time I went the young lady helping was helpful but you could tell she was just trying to get through the day. I went in to pick up my bridesmaid dress today and was rushing, and locked my keys in my car as I ran in to grab my dress! As I was waiting for a family member to bring my spare keys I figured, as a soon to be bride, I would go in for a little bit and check ... read more
Business response:
Hello Ashley, on behalf of David's Bridal we would like to deeply apologize for the service you received at our store. We at David's Bridal are committed to providing our brides with exceptional customer service by providing a knowledgeable, accommodating, and professional shopping experience. We realize how important it is to be part of our bride?s journey and we take that very seriously. It is our mission to give our customers the ?once in a lifetime? experience that they deserve and we can't apologize enough we fell short... read more
Just left there. We had an appointment but it was the worst. Weather the Bride was wearing a wedding dress, evening gown, prom dress she still should have been treated like a bride. Instead she was treated like the kids in there prom shopping. Definitely will not be going back will not be bringing the bridal party there for there dresses either
WOW! Just called this store because I received a message that an item I ordered is there and need to be picked up. The person I spoke with on the phone told me that I have to call back tomorrow because "the person who handles this has left".... umm... what special skill does it take to check if there are any items there to be picked up under my name. I asked her to please check and she put me on hold.... then HUNG UP ON ME!! I called 5 minutes before closing time yes, but the last time I checked, customer service at a retail... read more
Business response:
Hello Kavita, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Cierra S. in the subject line. Thank you, Jessica H.
I researched on your website and picked 5 favorites. Made an appointment at the local David's Bridal. Reception was very pleasant and since I was looking for a Mother of Groom dress I was told to go to the back wall. I was told someone would be with me shortly. Almost a half hour later I went to reception and told them no one came to help. They found some immediately and she went back with me. The 5 favorites were not there. She said there was nothing in stock that would fit my criteria. I didn't think finding a dress ... read more
Business response:
Hello Rona, we would like to apologize on Behalf of David's Bridal for the frustrations we have caused you on your recent visit to our store. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn Cierra S.). Best wishes, Cierra S.
WORST EVER!! Stay away from any Davids Bridals as they don't care at all about your special day!
Business response:
Hello Alyssa, thank you for sharing your review, we are so sorry that we could not provide you with a full 5 star experience. If you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Cierra S. ? City/Store Location). Thank you, Cierra S.
I was shopping for a jr bridesmaid dress and a mother of groom dress. Luckily I did a lot of research on the website because even though I made an appt the associate was very rushed, didn't stay with us while trying on the dresses. Even though we purchased our dresses it was not a pleasant experience.
Business response:
Hello Patricia, while we are happy that you found your dress, we are disappointed that you did not receive the proper attention you deserved. Our team strives to provide everyone with exceptional service and unfortunately we did not provide that for you. We will be sure to address this with our team to ensure this does not happen again. Thank you , Cierra S.
Frequently asked questions about David's Bridal Maple Shade NJ
How is David's Bridal Maple Shade NJ rated?
David's Bridal Maple Shade NJ has a 4.7 star rating with 3,274 reviews.
When is David's Bridal Maple Shade NJ open?
David's Bridal Maple Shade NJ is closed now. It will open at 10:30 a.m.