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David's Bridal North Dallas TX
- Retail
- Dallas, TX
About this business
Location details
Preston Valley View Center, 13330 Preston Rd, Dallas, TX, 75240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Luz was amazing! She did my alterations and was amazing! She also helped me pick out a belt to go with my dress. She is so so helpful and did I mention AMAZING 😉🤗Â
Shaneka was amazing!! She was very knowledgeable and rendered nothing but the best customer service!! Â
Cheyenne was AMAZING! I went in with the bride to try on bridesmaids dresses and she was attentive, professional, and gave great suggestions and we ended up finding exactly what the bride was looking for! She only works weekends, but it is so worth your time to ask for her. Â
Not the best experience but has ok dresses. I found other stores at the same price range with nicer quality.Â
Business response:
Hi Sara, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.Â
I wish you had more selection. Customer service was good though!Â
Business response:
Hello Cassie, we are so sorry to have disappointed you with our selection of dresses. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.Â
I found my dress there no issue, and I liked the experience especially after I changed my mind and exchanged for a different style. I’m pleased the alteration of my own dress and that they used my mother’s old wedding dress to make an overskirt for me and tailored it to my dress. These two things were great and not issues for me. The issue I have is that I asked the alterations department if they would have the time/availability to sew on a whoooooole lot of these beaded flowers I wanted on the overskirt made from my mothe... read more
Business response:
Hello Kimberly, we are deeply sorry to learn about your recent experience with our alterations team. We at David's Bridal strive to provide each and every one of our customers with exceptional customer service start to finish, and we sincerely apologize that was not what you were given. We want you to know that your feedback is taken very seriously, and we will be working with our management team to ensure improvements are made. Should you require further assistance with this matter, please email us at DBCares@dbi.com (Att... read more
Natalia is AMAZING!!! She goes above and beyond to give you the BEST experience!! She is vibrant and so positive!!! Her smile really helps during the stress of wedding shipping!! I was struggling with wedding stress and she helped SO much to get me excited about my special day. I highly recommend requesting her -you will have a BLAST!!! I'm so thankful for each of these women at this location. They really care about the customers! Thank you NataliaÂ
I am so PLEASED, GRATEFUL, AND JUST SO HAPPY with this David's Bridal location, especially the ALTERATION department: Luz and her FABULOUS Team!! They are detailed, kind, attentive, informative, helpful, resourceful, just SO MUCH MORE!!! They made my dress LOOK STUNNING and COMFORTABLE!! Luz is so AMAZING!!! Even if you buy a dress at another David's Bridal location...Make YOUR ALTERATION APPT AT NORTH DALLAS David's BRIDAL!!!!! They will take the BEST care of you!! Â
Business response:
Hi! We are so excited to hear how helpful our team was in creating a magical moment for you while visiting our store! Thank you for taking the time to provide us with your feedback. If there is anything else you need do not hesitate to reach out to our store.Â
I came again to pick up my dress from alterations and everyone there is just so nice! Thank you so much for helping me with my dress!!Â
Frequently asked questions about David's Bridal North Dallas TX
How is David's Bridal North Dallas TX rated?
David's Bridal North Dallas TX has a 4.8 star rating with 5,740 reviews.Â
When is David's Bridal North Dallas TX open?
David's Bridal North Dallas TX is open now. It will close at 7:30 p.m. Â