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David's Bridal Omaha NE
- Retail
- Omaha, NE
About this business
Location details
535 North 98th Street, Omaha, NE, 68114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Recommended5/5 ⭐️ Nothing but good experiences here. All dressing rooms at stores are closed bc of covid and so I called Davids Bridal to see if they had my bra size measurements - they didn’t because it’s all handwritten and I had already picked up my dress, but they were kind enough to look up my dress size and figure out my bra sizing so that I could go bra shopping at Target. Lifesavers! Also, I’ve been wearing the wrong bra size for years despite being measured at multiple stores, and David’s Bridal got me to find the perfect f... read more
Business response:
Kayla Van, thank you for the 5-star review! We are so glad you are happy with your experience with! We're always here to help with any of your event needs.
I went dress shopping there twice. The first time was a good experience. The second time was horrible. The person I was assigned to seemed annoyed the entire time and kept asking me on what I DIDNT like about the dresses I tried on. When I told her about a dress I was looking for and that I found something similar at Bridal Traditions and asked her if she had it, she told me, "Then why are you even here?" So rude. She was so negative. I ordered Bridemaids dresses from you and it took over 5 months to get bridesmaid dresses i... read more
We have been trying to reach someone at the store to find out if 2 bridesmaids dresses that were supposed to be in as of this past Monday were in yet. No one ever answers the phone at the store, and there is no way to leave a message or email anyone. Very frustrating. I understand that they are closed and things are by appointment only right now, but they should have someone answering these questions.
RecommendedI said yes TO THE DRESS!!!!!
Business response:
Hello Vanessa, congrats on finding the perfect dress! Thank you for sharing your experience. We are so excited that the team at the Omaha location was very helpful during your visit. Thank you. DBI.
RecommendedKay was the best! She listened and helped us find the perfect dress!
Business response:
Hello Shari! We are so happy to hear how helpful Kay was during your visit at our Omaha location. Best wishes, April B
Went to David’s bridal to pick up my brides maid dress that I ordered and I received it with wrinkled top. I said something to the girl who helped me and I was told I had to pay $10 to get it steamed WHEN IT CAME OUT OF THEIR BACK ROOM! Absolutely ridiculous service. The top was extremely loose when I tried on the same size and the same dress and it fit PERFECTLY with no clips or alterations needed. I’m highly disappointed in this service I received
Business response:
Hello Tabitha, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
I would not suggest getting a dress of any sort here. I recently purchased a bridesmaid dress here, at this location. When I was called to be notified that it was ready for pick up, they basically gave me 3 days to pick it up or it was going back out on the rack for sale, I live 2 hours away, there was no way I can just drop what im doing and hop skip and jump out there after work to pick up a dress, they offered to ship it, so i said ok. They "supposedly" shipped it, but it never got to my house. After 6 phone calls to this... read more
Business response:
Hello Kelli. We would like to apologize for any frustrations that we may have caused you. We strive to create a seamless process for all our guests, and unfortunately we did not provide that for you. We will be sure to address your concerns with our Omaha team to ensure it will not happen again. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn. April B City/Store Location). Best wishes. April B.
Dresses are pretty but they have the WORST service on the phone, receptionist are rude, hang up on you even when they know you need to speak with them. Will not recommend them ever.
Business response:
Hello Carolina. We would like to apologize for the unprofessional-ism you experience while communicating with the store via telephone. Your feedback has been shared with the appropriate teams, we will address with our store management team. If you need further assistance please do not hesitate to reach us at dbcares@dbi.com. Thank you, DBI.
I ordered a dress in January for a wedding in July and the dress has still not arrived. When I first ordered the dress they originally sized me incorrectly, they then wanted me to pay more in alteration (which they had told me would cost 30$, then apparently changed their minds) than I paid for the dress. They then tried to order me a dress that would arrive after the wedding (how would that possibly work!?) They were also completely inconsiderate to the fact that both the bride and groom are military and they have almost no... read more
Frequently asked questions about David's Bridal Omaha NE
How is David's Bridal Omaha NE rated?
David's Bridal Omaha NE has a 4.6 star rating with 5,032 reviews.
When is David's Bridal Omaha NE open?
David's Bridal Omaha NE is closed now. It will open tomorrow at 10:30 a.m.