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David's Bridal Pinole CA
- Retail
- Pinole, CA
About this business
Location details
Pinole Vista Crossing, 1212 Fitzgerald Drive, Pinole, CA, 94564, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
great staff here, so patient!
Business response:
Hello Adella, thank you for reaching out to us. If you would like to share you experience with us, feel free to contact us. Best wishes, Steven E
If I could give this store zero stars I would. My nightmare of an experience began when I went in with 3 Bridesmaids on May 5th to order Bridesmaids dresses. The girl who rang them up ordered every single dress incorrectly, which I didn’t know until I went to go pick them up and they brought out 3 completely different dresses. I had to reorder every single dress based on memory because every Bridesmaid was wearing different styles. I then went with a 4th Bridesmaid on a different day to order her dress and her dress was ... read more
Business response:
Hello Erin, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Had a horrible experience compared to last time i was there .i had to grab my own wedding dresses to try on even though i had an appointment.i had to have another customer help me put on the dresses and she barely got me any dresses to try on. Even my maid of honor had to grab her own dresses to try on
Business response:
Hello Stacey, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we met that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. Thank you, Steven E
Business response:
Hi Alegna, we are so sorry to hear that our team disappointed you during your recent visit to our Pinole store. Thank you so much for taking the time to share this feedback with us, so that we can improve on the service we offer. Thank you, Steven E
They had a long waiting time to try on dresses. Additionally not a wide selection of dresses for women who wore anything over a size 10. However, the staff was friendly and knowledgeable, even though our sales representative left us to fend for ourselves. By the way, my daughter found her dress...Hooray
Business response:
Hello Dee! We are so happy to hear that our team did a good job assisting you. Thank you for taking the time to share your experience. We genuinely appreciate hearing back from our guests about what we can do to improve. We will be sure to pass along your suggestion to our team! Best wishes, Steven E
Frequently asked questions about David's Bridal Pinole CA
How is David's Bridal Pinole CA rated?
David's Bridal Pinole CA has a 4.6 star rating with 2,845 reviews.
When is David's Bridal Pinole CA open?
David's Bridal Pinole CA is open now. It will close at 7:30 p.m.