David's Bridal Raleigh NC

Kristin Brown 

on Facebook

9 years ago

Went in to pick out a bridesmaid dress. Although the store was mostly empty, I Waited a long time before someone came over. I tried on a few and when the consultant went to do my measurements, she reeked of cigarette smoke. Gross. I placed my order and was given an estimate. 6 weeks passed and I was never contacted. I finally called and the woman on the phone, with NO apology, said it's been here 3 weeks. I asked why they didn't call and she said well we sent two emails (which I never got). Really, you have my number but don... read more

Roxy Aguilera 

on Facebook

10 years ago

Horrible experience at David's Bridal. We went in around March looking for bridesmaids dresses and also a wedding dress for my mother's wedding. My mom found her dress and it was ordered and a few months later the dress came in but not in a wearable condition. It came in torn and literally dirty. You could see the dirt on the bottom of the dress and on the train as if it had been worn and then returned. The bridesmaids dresses were all ordered at the same time but came in at different times and did they bother to call or tel... read more

Lauren Ashley Barnes 

on Facebook

10 years ago

Terrible customer service and not punctual with their appointment times at ALL. I was left waiting 45 mins after my appt time and no one even acknowledged me. This happened not once but twice and I have yet to be able to reach someone on the telephone regarding my sisters bridesmaids dress.