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David's Bridal Roseville CA
- Retail
- Roseville, CA
About this business
Location details
The Ridge at Creekside, 1140 Galleria Boulevard, Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I went to try on different dresses and my specific consultant was not helpful at all. I felt so incredibly rushed and was only allowed to try on a certain number of dresses. When I tried on one that I picked out and liked she just disappeared. So since I was so rushed I settled for it. Now I feel like I’m stuck with the dress that I am not even in love with. Wouldn’t recommend this bridal shop to anyone. Update! Today I went back to try on other dresses and talk about exchanging the original dress. First off, I received mu... read more
Business response:
Hello Summer, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Ladies, this is just a heads up from a former customer of David’s Bridal. Please under no circumstances have their alterations dept. do the work. First of all they overcharge for the work and second they ruined my dress. 8 weeks before my wedding I found the perfect dress, had alterations do a few adjustments and it never looked the same. They tried 3 more times to fix it. One week before the wedding I had to find another dress! Talk about stressful situation While the girls on the floor where wonderful and tried their b... read more
Business response:
Hello Velvet, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would like to explore this matter further for you. If you are interested, please contact us at dbcares@dbi.com (Subject: Attn: Steven E. – (Insert City/Store Location)). Thank you, Christine G.
Our consultant Markita didnt seem very interested in helping us.
Business response:
Hello Theresa, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we meet that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. If you are interested, please email us at dbcares@dbi.com(Attn Steven E.) Thank you, Steven E
I wish I could give them a 0. The manager who gave me a fake name, "Linda" lied to me. I tried a dress on there and the stitching was messed up, but I loved the dress so I ordered it online. I received it, but it was the same dress that I tried on. They were rude to me on the phone. I called corporate and it was indeed the dress that came from their store... I do not trust them. Especially when you spend a lot of money for a dress
Business response:
Hello Courtney. We would like to apologize for any frustrations that we may have caused you. We would like to look further into your situation and help find a resolution to your issue. Please email us at Dbcares@dbi.com (Attn. Steven E), so that we can gather more information and further assist you. Thank you, Steven E
Business response:
Hello Heidi, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with ATTN Steven E. in the subject line so that we may talk with you further about this? Thank you, Jessica H.
Business response:
Hi Rosy, thank you so much for your star rating! We are thrilled to see that you had a great experience with us! Thank you, April B.
I made 2 appointments, 1 for myself and 1 for my bridesmaids. My "consultant" was not only late for my appointment, but her manager ended up putting me in more dresses than she did. She would tell me she was going to grab a dress or belt for me and be gone for 20+ minutes. Come to find out she had another bride and was spending all her time over there. I ended up leaving upset and without a dress. She also didn't listen when I told her what I was looking for and my size with the corset bra. She gave me one 3 sizes too big an... read more
We had made an appointment. It appeared the stylist was busy with others and di not help us at all. We were only looking for a prom dress (not bridal) but still wanted the attention we signed up for. We had to ask for help, get our own dresses, and ask for them to press. Supposedly they just sell you a wrinkled 200 dollar dress. I received attitude when asking about the service and basically need to wait at least a week for such service. Basically, not a great experience for all the money we are spending. I only hope the dre... read more
Business response:
Hello Kim, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Business response:
Hello Breanne, We are terribly short for falling short in providing you with a full five star experience. We would love to assist you further and improve your most recent visit with us. If you would like to email us with additional information, at dbcares@dbi.com, (Please add - Attn: Jessica H) we would be more than happy. Best wishes, Jill K.
Frequently asked questions about David's Bridal Roseville CA
How is David's Bridal Roseville CA rated?
David's Bridal Roseville CA has a 4.7 star rating with 3,641 reviews.
When is David's Bridal Roseville CA open?
David's Bridal Roseville CA is open now. It will close at 7:30 p.m.