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David's Bridal Tampa FL
- Retail
- Tampa, FL
About this business
Location details
4503 West Kennedy Boulevard, Tampa, FL, 33609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Rodline was amazing! I loved her! She made me feel special and would totally reccomend anyone to work with her! It made the whole experience so amazing!
Business response:
Hello Stephanie, Thank you for your review! We are so happy to hear that our team was able to help! Best, BrittianyD.
We went to buy the junior bridesmaid dresses yesterday. We had no help from anybody in the store. We ended buying the dresses because was the only option we had to get the color my daughter wanted.
They DISCRIMINATE soooooo badly, it's disgusting. They fire people and will put the whole store in your business before you actually walk out the door. I have recordings of employees talking about customers. My lawyer will be in contact with you all, seeing I made a complaint before, but NOTHING was done.
Nice dresses. Need more under $400. Associate keep showing me dresses $200-$300 out of my budget. Then took a phone call for the last half hour of appointment. I purchased somewhere else.
Business response:
Hello Melissa, we are sorry that you did not receive more assistance. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. We will work with our team to improve moving forward. Best Wishes, BrittianyD.
Jennifer our consultant was rude and not helpful at all she made the experience horrible I guess because I didn’t wanna spend over $200 it wasn’t worth her time �
Business response:
Hello Tiffany, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: BrittianyD.) Thank you, BrittianyD.
I have never left a review in my life, but this was just beyond horrible. Walk in, random child screaming, and the lady yells for Lisa “my consultant” over an intercom system. She comes over after awhile and asks if i have any pictures. I show her and she’s like ok cool, let me know if you find anything here you like, and disappears. There’s three small rows of dresses. We’re standing their alone so confused. Nothing in those three rows looks even remotely decent. Has stains on them, etc. She finally comes back and is like d... read more
Business response:
Hello Lindsey, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. I hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com with ATTN BrittianyD. in the subject line. I will be sure to share your experien... read more
The service here SUCKS!! We went to pick up my sisters bridesmaid dress. We walk in we were greeted asked for her name to pick up. We went to the restroom while we waited. The toilets didn’t flush bathrooms were dirty. The girl helping runs out says “I found it” we try to follow her but she running so we had to find her. She then throws the dress in a fitting room walks away (doesn’t even take the dress out of the bag, check on us, doesn’t make sure the dress fit nothing.) we literally walk out no one said anything to us not... read more
Business response:
Hello Kattie, we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.
The worse return policy and customer service. I had an appointment for my bridesmaids and I wanted to look at accessories and veils and was told I needed an appointment. Ordering online was the way to go since dealing with anyone there was like the customer doesn’t matter. They are just there to get paid and that’s it. Then the order that can in did not fit so it needed to be returned. Being told in order to return the item I have to make another purchase first and then I can submit a request for the return after I spend mor... read more
Business response:
Hello Megan, thank you for your feedback. We deeply apologize that you feel this way. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
I ordered my dress for a destination wedding. We brought a dress into the store to match the color. We found the dress and order it. The dress is completely off. When I return, I will speak with a manager about my issue.
Business response:
Hello Bianca, we are so sorry to hear that you are unhappy with your purchase. We understand you will be calling to speak with the store manager, however if you need any additional assistance, please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
Frequently asked questions about David's Bridal Tampa FL
How is David's Bridal Tampa FL rated?
David's Bridal Tampa FL has a 4.8 star rating with 9,342 reviews.
When is David's Bridal Tampa FL open?
David's Bridal Tampa FL is open now. It will close at 7:30 p.m.