David's Bridal Totowa NJ

Andrea Slansky-Geiger 

on Facebook

8 years ago

This was one of the worst experiences I have ever experienced. I was a bridesmaid at an event on October 1 2016. I dropped the dress off 7/26/2016 and they told me that I can pick it up 9/16/2016 at 530pm. I called earlier in the day around lunchtime and asked if I can com earlier and the woman answering the phone asked if she can call me back in 10 minutes. Needless to say that never happened. I took a chance and headed to the store around 245. They brought me in the back and there I sat for 45 minutes and no one came o... read more

Laurie Smith 

on Facebook

8 years ago

We went to the David's bridal in NY. The sales woman there was causuois at best to let us look around for ourselves. We were only to try on the ones she pulled. We never had any experience with it so we trusted her. Still,there was something a bit off about her. We thought since we're were near Totowa NJ we could stop in there. Didn't have an appointment. They didn't care, found a woman to take care of our every needs. SHE EVEN LET US LOOK AROUND! WOW! So glad our daughter got the experience she hoping for. Thank you Dav... read more

Marina Naranjo 

on Facebook

8 years ago

I want to say thank you to the David's Bridal alteration team . Rosa was so helpful and pleasent . She took her time to make sure that i was 100% happy and satisfied with my dress . 

Shannon Patrice 

on Facebook

9 years ago

Terrible customer service at the David's Bridal in Totowa. I bought my wedding gown at the one in York PA who were very sweet & helpful. Most of my bridal party got their dresses at the Totowa location. They were giving my girls the wrong information, they lost my daughters dress, not once but twice. They gave me an appt for my daughters dress fitting but didn't mark it in their schedule, so when I showed up we actually had to do the fitting ourselves to avoid rescheduling the appt. They refused to steam my wedding gown afte... read more

Marcia Coto 

on Facebook

9 years ago

Thankfully I was able to find my dress but with the help of my mom and sister.. My supposed consultant kept disappearing who knows where and when she would come back it was with a bad attitude almost like I was being an inconvenience. I had to request for a new one which thankfully she was so much better than the first. Then I had to go for alterations which was another ordeal. The first lady came and was super nasty. We forgot one item and she got super loud yelling about how we were forgetful and can't get our alterations ... read more

Stacy Donahue 

on Facebook

9 years ago

First and foremost I would like to start this review by saying my issue was not with my consultant my issue was with the rest of the staff. My consultant was Georgina and I absolutely loved her. She made me feel very welcomed and was so patient with my family and myself. I could not have asked for anyone better she was fast and efficient as well as pleasant and welcoming. My issue's lie with the store manager Janet, Angela and another woman from my initial visit, unfortunately I do not remember her name. I came to David's Br... read more