David's Bridal Tulsa OK

Felisha Trundle-Knapp 

on Facebook

8 years ago

Unfortunately I found a beautiful dress, but the customer service I had was awful. I had to ask to be pinned up in my dress, my bridal party had to be the ones straitening my train because my lady left me multiple times to help someone else. I had a $1,800 dress picked out ready to buy, but the lady wouldn't even help me get fixed up. I had to ask for a veil (multiple times because she kept putting it away and not offering to get one for me), and shoes. It was very overwhelming cause I felt like a burden. 

Tiffany Rodriguez 

on Facebook

8 years ago

We had an appointment at 6:00 yesterday for 4 bridesmaids. First off we arrived and had to wait 30 mins just to be helped. We tried on several dresses and finally found one we all agreed on, only to find out that the dress would take 8+ weeks to ship and would not arrive in time for the wedding. In fact we were told by the consultant that most dresses take 8+ weeks to ship even though the bride was originally told 4 weeks. So we had no chance of receiving the dresses on time. Then when the consultant seen we were upset she l... read more

Juliet Moreno 

on Facebook

8 years ago

Usually every time I go I don't have a issue, but my friend is engaged and was looking around at what kind of wedding dresses she wanted to wear for her wedding, and the lady who was "helping" her out told her that she needed a boob job becase none of the dresses would fit her because she is flat chested and the dresses wouldn't fit her in that area.... That is by far the worse customer service and the rudest thing I have ever seen or heard a worker say. You do NOT tell a customer that. EVER. never coming back again. Also pl... read more

Kodi Mason 

on Facebook

8 years ago

At David's Bridal, I came in with basically an unlimited budget, so lots of wiggle room to work with. I told the consultant exactly what I wanted and she came back with nothing that I said I wanted. I kept showing pictures of what I wanted and still she came back with nothing I wanted. She didn't know how to properly clip the dress if it was too big. My party was given one chair. One. So most of my party was standing. There was about 40 people back around the fitting rooms and it was insane how crowded it was. It was uncomfo... read more

Alayna Elston 

on Facebook

8 years ago

I had a terrible experience at another bridal shop in town and long story short, they ordered the wrong color dress and wouldn't fix it, so I went to davids bridal and Lara was absolutely amazing. Found my dress and took it home the same day!! 

Dionne Barclow 

on Facebook

8 years ago

My appointment went great. I had three ladies helping me. From the time I walked in until I left they were sooooo friendly, nice and even though I did not purchase my dress today they were still nice and helpful. Thanks David's Bridal. 

Sara Spalding 

on Facebook

8 years ago

They have beautiful dresses but the customer service isn't up to standards. The lady helping us was super nice and helpful but the actual company doesn't realize they are hurting visitors experiences. Lack of chairs for guests while people are watching is huge! Also I arrived early before our group and there was no where for me to sit at the front and wait. No where to hang coats! No water offered to anyone and it was very warm in the building. For a place that offers this type of expensive item you would think they would pa... read more

Nicole Gater 

on Facebook

8 years ago

Going into a bridal shop, the bride should feel excited, and welcomed, something to look forward too... as soon as asked.my budget the lady who was "so called helping me" her facial expression changed and I was sent to a fitting room and left alone with no help, at this point the atmosphere was very unwelcoming and uncomfortable... she just left and was gone the majority of the time.. I just got dressed and left. Customer Service should always be number one no matter what... you never know.. my budget could have been altered... read more