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D&B Connect
- Other
- Jacksonville, FL
About this business
Location details
103 Jfk Parkway, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
D&B Connect {Reliable CRM Enrichment} Overall, my experience from using D&B Connect is amazing. It seamlessly connects to Salesforce and enables fast and customizable matching and enriching of the whole universe of the accounts. After creating an automated pipeline to extract the data and refresh matching for unmatched accounts every month / quarter, this enables almost always-on enrichment and firmographic fields needed for accurate, reliable and comprehensive sales planning.
Product praised for enrichment capabilities but RUM usage falls short of expectations Very nice to have this product in terms data enrichment and address enrichment
Comprehensive Data and Reliable Support Noted, Setup Documentation Needs Improvement Overall I like that it runs on a regular basis without any work on my end after it was set up. I'd like to see additional documentation regarding setup and configuration as I think we could use more features but some of the configuration is a bit intimidating.
Limited Platform Usage With Reliable North America Data But Poor International Quality We had a poor implementation experience at the beginning but the re-implementation was better and the team was supportive. We haven't really been able to maximize use of the platform aside from annual firmographic refreshes. Also the quality of international data is not good at all.
Complex Interface and Training Challenges Hinder Effective Product Utilization The product is confusing and complicated. Despite hours of training, I still have trouble completing queries and using it to its fullest extent. Seems they intentionally make it confusing so users will pay more for better services.
D&B makes integration with internal systems as easy as possible. The D&B Team is top notch from point of sale to implementation. They guided us the entire way and provided a great level of support to ensure the success of our implementation.
Great for determining Small Business Set Aside eligibility! It was great for what we needed it for. We used it for one project only, and it performed how we needed it to.
The new service is half baked and a big step back to 2010. Wow. Clunky is generous. This product is a huge step backwards. Its complicated, the UX/UI is half baked. We are encountering tons of errors and D&B is very very slow to help resolve. Very problematic data append functionality.