DBS Repair

Matthew Knutson 

on Google

2 months ago

I recently had a very disappointing experience with DBS due to their failure to follow through on key promises and miscommunication about the feasibility of their proposed solution. My home in St. Paul is older and has a sewer line near a foundation wall that is bowing inward. This issue had previously caused the waste stack to bend. After receiving multiple bids with different strategies for preventing further wall movement, I ultimately chose DBS. I based this decision on several key assurances they provided: - A 75-year... read more

Jim Vollhaber 

on Google

a month ago

I had a great experience with DBS. Scheduling of the energy inspection was simple and fast. The Design Specialist, Justin, conducted a thorough energy audit. Justin was very knowledgeable, explained things at my level, and he provided all of his recommendations without at all being pushy. He communicated via text and email and responses were always timely. The cost of the insulation installation seemed to be comparable to competitors. The job was completed in a few hours and the crew cleaned the area well. I’d definitely use... read more

Joe Kelzenberg 

on Google

a week ago

Recently had an appointment scheduled for 5:00 with DBS. Justin called me and left a voicemail around 1:00 stating that he had finished a nearby job and would be able to head over early if I could accommodate. Unfortunately I was at work and could only be able to meet around 4:30. While I appreciated the call and the offer, I was astounded by the lack of communication, professionalism, and respect for time thereafter. I had called Justin back, leaving a voicemail, informing him of my earliest availability. Heard nothing afte... read more

Kristie Case 

on Google

5 months ago

We had a terrible experience with DBS. Almost every part of the project had to be done twice, including ordering and installing the incorrect wall panels, the wrong floor, and wrong hardware. The closet doors were installed upside down. The floor wasn’t leveled after pipes were dug, so we have a permanently lumpy floor that’s uncomfortable to walk on despite many attempts to repair it. The shower faucet was installed incorrectly so the shower wouldn’t get warm, and the project manager told me that was a “me problem” and sugg... read more

Tyler Sabelko 

on Google

2 weeks ago

Myke did a fantastic job of inspecting and explaining his process. He pointed out and explained the issues he saw and what issues we could potentially see in the future. He was not pushy at all and offered many options to suit our specific needs and budget.