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Derrel's Mini Storage
- Self Storage
- Fresno, CA
About this business
Location details
4546 E Ashlan Ave, Fresno, CA, 93726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
Call ahead they have many facilities for many different needs. The place I first called didn't have room for my van, but they knew another location nearby that did! They gave me the number and no hassle contract there on the spot. Very reasonable rates.
Absolutely wonderful self storage! The employees are very nice and helpful, also the facility is super clean! I will defiantly be going back here again when more storage is needed!
The couple running the facility are extremely rude I was going to get a unit here for myself but after seeing how my girlfriend is treated by this women( I say women because she is in no way a lady) I would rather keep the stuff stacked in my garage then have to deal with her total lack of customer service or appreciation , my girlfriend is also going to move her storage to anathor facility ( probably not a Darrel's ) because of this women's poor attitude if she is so unhappy she should find a new job although with her atti... read more
Business response:
Thank you for your feedback and for bringing this matter to our attention. I am sorry to hear that you did not have a positive experience. We would like the opportunity to investigate your feedback further. Please contact our corporate office at 559.224.9900.
Had my storage shed broken into went up to the front window asked him to see the phone number that he said that wasn't there they said he said he took it off I could file a replacement he left somebody else cuz a person had their said broken into go through all of our stuff had very little left couldn't get the number to call the other person answer there was nothing else they could do for me I wouldn't recommend any of these storage places to no one they're inconsiderate and they broke in the 20th of December and I've been ... read more
Business response:
Thank you for your feedback and for bringing this matter to our attention. I am sorry to hear that you did not have a positive experience. We would like the opportunity to investigate your feedback further. Please contact our corporate office at 559.224.9900.
The facility itself is well kept. No complaints but the customer service, or lack there of, is extremely poor. They, man and woman currently running place within past 6 months have been both rude to me. It may be unintentional but it needs to be addressed. Today I walked in to make a payment and the man was on telephone, patiently I waited as he spoke to the customer annoyed, then proceeded to speak to me in the very same manner. And 6months prior I spoke to the woman over telephone who seemed annoyed with my questions I w... read more
Business response:
Thank you for your feedback and bringing this matter to our attention. I am sorry to hear you have not had a positive experience. We would like the opportunity to investigate your feedback further. Please contact our corporate office at 559.224.9900.
The lady that answers the phone is rude, rude, rude. I do not recommend this place at all.
Frequently asked questions about Derrel's Mini Storage
How is Derrel's Mini Storage rated?
Derrel's Mini Storage has a 4.6 star rating with 184 reviews.
When is Derrel's Mini Storage open?
Derrel's Mini Storage is closed now. It will open tomorrow at 7:00 a.m.