Designer Lifestyles LLC - Flooring Store

Hello Rebecca, we appreciated the opportunity to have been of service to you, almost 3 years ago now, from the date on this AngiesList report. As you can see from our more recent reports, we have come a long way in 3 years when it comes to our accuracy, service, & customer satisfaction. Unfortunately, we are susceptible to human error on occasions. We apologize for being off on our original estimate of quantities, if this was the case. We always strive to save our customer’s money by ordering just what we feel they will need, plus a little extra, allotting for our cuts & possible waste. There are also occasions when we run across defective boards that we can’t use, and because we constantly strive for perfection, & customer satisfaction, this sometimes causes us to run short on product as well. We appreciate you taking the time to report on our company after the last few years, and we are pleased to see that most of our grades are an “A” category. Sorry about any inconvenience that we may have caused you, having to make an extra trip for flooring materials, we would have happily made that trip for you, if we had only known that it was a problem for you. It appears that you may have forgotten to rate us on our professionalism, if this is the case, could you kindly take a moment to rate us in this category? We are looking forward to working with you again in the future! Thank you once again for rating us, this is how we continually grow & learn from our prior customers. We wish you many Blessings and a Healthy Prosperous life!

Thank you so much for your kind words about our company. We strive to give our customer's not only a pleasant remodel experience, but quality workmanship as well, which is rarely seen in the industry today. It was a pleasure working with you throughout your entire flooring process, and we appreciate your patience as we meticulously navigated through your flooring installation. Sincerely, The Designer Lifestyles Team

Our objective here at Designer Lifestyles, (your Flooring People), is 100% customer satisfaction. If any customer objects to us working late on any projects, we are always more than happy to come during another time frame that is more convenient with our customers, if this concern is communicated properly in advance. In this case, the customer did not request an alternative to working late & finishing the job, and we apologize for the inconvenience. Our objective was to eliminate inconveniencing the customer, and returning another day, by completing the job that evening. Because it was late & dark outside when this project was finally finished, when we cleaned out our buckets used for mixing grout, some particles were unfortunately left unseen. We did return to this job-site to clean up the customer's area of concern. This concern was discussed with our installers, and all water used for cleaning out our buckets used to mix grout will be screened & filtered prior to dumping. Thank You, Chris (Company Owner)

Thanks for your kind words. We strive to stand out among the rest & are very selective of the people we employ. We appreciate you & your business! Be Blessed........