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Devon Self Storage Lowell, Massachusetts
- Self Storage
- Lowell, MA
About this business
Location details
20 Duren Ave, Lowell, MA, 01851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
No complaints. Very easy process
Business response:
John, the kind words you've shared in this five-star review mean the world to us. We're truly honored to have you as a valued customer. Thank you for choosing us and for taking the time to leave such positive feedback.
One of the worst dead STORAGE facilities around! I do not RECOMMEND! They start you at a good rate and raise your rent for dead storage multiple times a year! I have rented here for the last 3-4 years. And evry year since day one they have raised the rent, even multiple times in a year. No upgrading done to the facilitie or units! So where is all the money going to?! VERY BAD PLACE!!
Business response:
We regret that your experience didn’t reflect the high standards we set for ourselves at Devon Self Storage. Your feedback is invaluable, and we’re committed to addressing your concerns to ensure a better experience for all our customers. Please reach out to us at 888-553-3866 or info@devonselfstorage.com so we can assist you further.
Horrible service! Called multiple times to make a payment. No answer! Opted into having someone call me back. Never happened! I rent more than 1 unit here and evry year for the past 3 years, they raise the payments with no reasoning at all. I would NEVER recommend this place!
Business response:
We’re truly sorry to hear about your experience and regret that we didn’t meet your expectations. At Devon Self Storage, providing excellent customer service is a top priority, and your feedback helps us identify areas where we can improve. We would appreciate the opportunity to discuss your concerns further and work towards a resolution. Please contact us at 888-553-3866 or info@devonselfstorage.com.
Frequently asked questions about Devon Self Storage Lowell, Massachusetts
How is Devon Self Storage Lowell, Massachusetts rated?
Devon Self Storage Lowell, Massachusetts has a 4.8 star rating with 497 reviews.
When is Devon Self Storage Lowell, Massachusetts open?
Devon Self Storage Lowell, Massachusetts is closed now. It will open tomorrow at 9:30 a.m.