DFCU Financial

Adam Jarrett 

on Google

7 months ago

The "senior teller" Agnus, either lied to me or, didn't know how to do her job. I guess if I needed to get cash and, make a deposit, I should've first cashed my check then, give her back the money to deposit? Agnus made every attempt, to not cash my check. Luckily, my boss was available and, answered his phone or, Agnus, the "senior teller", would not of helped me. This is the reason I switched to online banking years ago. I should mention that I had an very nice experience at the St Pete branch. Update: Called five times, ... read more

Allan Venegas 

on Google

9 months ago

I was referred to this bank as I am new to this area. Keyur reached out to me and we had a zoom call where he spoke with me about the bank and their services. I have met with other banks in the area but I could tell he was more thorough and intent with me than the others were. He really helped me in a very timely manner, I'm not sure other institutions would have done. I can tell they care about their clients and their success and understanding. 

Susan Brewer 

on Google

2 years ago

I was with Bank of America for 20 years with a business account and switched to First Citrus a couple of years ago. I will never go back to the big banks. Chris the manager personally helped me secure two PPP loans, unlike BoA who never even submitted my applications because they were backlogged. They are quick to respond to emails and calls, and take great care of my account. I cannot say enough good things about them. They really focus on the small business customers. 

C Tedone 

on Google

2 years ago

My business is a client of First Citrus, Carrollwood branch. First Citrus has brought the customer service back to banking. They are responsive and banking with them is easy and hassle-free, unlike with larger banks. With larger banks, I find that it can be hard to get a hold of someone who can help me. It's also tough to get things done because they have a long list of bureaucratic policies that they apply to every single customer, whether they make sense or not. Every time I call a big bank, I have to talk to a different r... read more

Paige Dennis 

on Google

4 years ago

I cannot say enough about First Citrus Bank. Previously we ended up (after our local bank merged 3 times) with a national corporate bank for our business accounts. After much debate, we finally went through the pains of switching banks for our business accounts and only wish we had done it sooner. Derrick and Liz are phenomenal bankers and you will not be disappointed in the work they do for you. If it is a loan you are needing, Matthew is your guy. He will work to get you the best rate possible. Agnes is the best tell... read more