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Dick Smith Ford Service in Columbia, SC is your trusted auto repair shop for all your vehicle maintenance needs. Our experienced technicians specialize in Ford repairs and services, but we welcome all makes and models. From routine oil changes to complex engine diagnostics, we provide comprehensive automotive care.
7201 Garners Ferry Rd., Columbia, SC, 29209, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 07:00 a.m. to 6:00 p.m. | |
Tue | 07:00 a.m. to 6:00 p.m. | |
Wed | 07:00 a.m. to 6:00 p.m. | |
Thu | 07:00 a.m. to 6:00 p.m. | |
Fri | 07:00 a.m. to 6:00 p.m. | |
Sat | 07:00 a.m. to 2:00 p.m. | |
Sun | Closed |
Every place I called said it would take days or weeks to get seen. Gio worked with me and made the process very quick & simple and provided great customer service! I appreciate the extra time and effort put into taking care of the customer!
Great customer service fast and efficient thanks to my service advisor Giovanni I will be sticking with this location he got me in explained everything was very patient
Seth was awesome very knowledgeable and helpful thanks!
Terrible service. They made me wait for 3hours and 45 minutes for an oil change that was never done. Rick wheeler was the advisor. I was waiting there because he said it will only take 2 hours. He would’ve told me that it would take longer! It was very disappointing experience. Just made me waste almost 4hours of my time. After the 3:45 minutes wait he said maybe one more hour or so… very unprofessional guy. I spent $90,000 here and that’s the kind of customer service I get? Time is very valuable and they should let customer... read more
Online appointments can be made for service, with detailed information being requested and entered by the customer, and a confirmation is even sent to the customer; however, they do not honor those appointments, know about them, or have access to the information you entered and ask for it again and they say it will be hours before they can get to you. The parts you let them know over a week in advance that you needed through this online process were never even checked on. This is simply not acceptable. Please do not offer... read more
Dick Smith Ford Service has a 4.8 star rating with 32 reviews.
Dick Smith Ford Service is closed now. It will open tomorrow at 7:00 a.m.