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Dime Commercial Bank

3.5
  • Banks
  • Long Island City, NY

About this business

Location details

45-14 46th Street, Long Island City, NY, 11104, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.533 reviews
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Chris T.'s profile image
Chris T. 
rating
8 years ago

I have been shopping around a good business banking relationship, after having issues with some of the bigger banks. I have the service and professionalism at Dime to be beyond my expectations, there took the time and interest in making sure I was aware and familiarize me with other products that might be beneficial for my companies. I would like to a personal word of compliment to Leslie Singh the branch of the location I initiated my accounts. I have already recommended several of my family and fellow business associate... read more

Business response:

Hi Chris, We truly appreciate you taking the time to provide us with your feedback. We'll be sure to pass along your kind words to Leslie and the entire Long Island City team. Thank you for recommending Dime to your fellow business associates. We hope to see you soon! - Dime Community Bank 

Tony N.'s profile image
Tony N. 
rating
8 years ago

I just opened up a new business and Dime was my first choice for an account because they have simple and free business checking. I was tired of bigger commercial banks (Chase, Citibank, etc.) nickel and diming me to support their ridiculous amount of branches and decided to give others a try. If there were any strings attached, I would have walked out of the Dime branch and stuffed my money in a dirty old mattress instead. The teller was very helpful and pointed me to an account manager within minutes. The vibe is kind of h... read more

Business response:

Hi Tony, We are so pleased to hear about your experiences you are having banking at Dime Community Bank. Your advice regarding getting the business card from your manager is fantastic and we will sure to pass along all of your feedback to the entire Long Island City team. We appreciate your business and taking the time to provide us with this information. Please do not hesitate to contact us if you need any further assistance. Thank you! - Dime Community Bank 

Hieu L.'s profile image
Hieu L. 
rating
8 years ago

I was stop by asking about how to open the bank account , the teller was so professionally and friendly introduce me to the banker. Everything is great with warm welcome. 

Business response:

Hi Hieu L. Thank you so much for your feedback. We appreciate hearing from our customers. We'll be sure to pass along your kind words to the Long Island City team. In the meantime, if there is ever anything we can assist you with, please let us know. Thank you! - Dime Community Bank 

Catalina L.'s profile image
Catalina L. 
rating
8 years ago

The tellers here are super friendly. The atmosphere is calm and one usually has no issues with completing transactions. It's halpful that the staff is bilingual and are able to assist their clients in the best possible way. 

Christine A.'s profile image
Christine A. 
rating
7 years ago

This bank used to be great! Have been a customer here for 15 yrs or more. However the past few months have seen a change in personnel working there. While I understand that is totally normal, the tellers and new management there are absolutely horrible. They have no knowledge of their job, lines are extremely long now due to lack of knowledge, and they are actually rude and condescending towards customers . It's so sad to see such a once wonderful and friendly bank go downhill so quickly. I know many friends of mine who also... read more

Business response:

Hi Christine A, We are very disappointed to hear of your recent experiences at our Long Island City branch and would welcome the opportunity to discuss some of the details with you personally. We always strive to improve the level of customer service that we deliver. Your feedback is very valuable to us. Please send us a private message so we can follow up with you. Thank you! - Dime Community Bank 

Frequently asked questions about Dime Commercial Bank

How is Dime Commercial Bank rated?

Dime Commercial Bank has a 3.5 star rating with 33 reviews. 

When is Dime Commercial Bank open?

Dime Commercial Bank is open now. It will close at 4:00 p.m.