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Direct Care of New York

4.4

About this business

About Direct Care Direct Care is a leader in self-directed home care. We are one of the few agencies, in the State of New York, who provides all of the available self-directed service options for individuals interested in directing their own care. When you need assistance at home, hiring a stranger through an agency can leave you afraid and uncomfortable in your own home. You may be faced with arrangements that are unappealing and services that are inadequate. Having to deal with an agency that can’t seem to provide the ser... read more

Location details

1989 Coney Island Ave, Brooklyn, NY, 11223, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.475 reviews
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Melissa P.'s profile image
Melissa P. 
a year ago

Absolutely the worst agency. My dad's care manager never calls back. We have been trying to replace my dad's aid for over three months. All paperwork was done in a timely fashion, however his case manager refuses to answer her phone or return our calls. And whoever answeres the main line is extremely rude and hung up on me on numerous occasions.  

Amber C.'s profile image
Amber C. 
a year ago

This so called agency is disgusting! I have yet to be paid for 4 weeks of work. Excuses. Emails answered with phone calls. Nothing in writing. Need to be reported to the labor board. This is medicaid money! This is illegal. Not accepting time sheets, payroll department flat out lying since I've got email confirmation to back up what I'm saying about they never got any requests for a direct deposit. I'm not stupid and the labor board friends upon not paying employees for worked hours. Sending checks in the mail that are lost ... read more

Frequently asked questions about Direct Care of New York

How is Direct Care of New York rated?

Direct Care of New York has a 4.4 star rating with 75 reviews. 

When is Direct Care of New York open?

Direct Care of New York is open now. It will close at 5:00 p.m.