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Dogs and Cats Emergency & Specialty

4.3

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Location details

6700 Laurel-Bowie Rd, Bowie, MD, 20715, United States

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4.32,206 reviews
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Karen Chicas's profile image
Karen Chicas 
recommend  Recommended
3 years ago

My first experience was quite awful. My almost 15 years old senior dog fell down 12 stairs and had not eaten for 2 days or drank water. The wait was over 35 hours. My dog was barley breathing. I kept calling to see if I can please take him in. I got several attitudes my dog was 9th. Please start taking senior dogs has a priority. I took my dog elsewhere and he wasn’t well. Today 1/27/22 I had no where else to take my boy as he was throwing up blood and pooping blood clots. It was scary. I drove and registered I told them ... read more

Business response:

Karen, thank you for taking the time to talk with our hospital operations manager, Joelis, to further discuss your experiences at our hospital. It is important to us that we are always providing compassionate care to both our clients and our patients and we apologize that we did not leave you with that impression each and every visit. Your feedback is valuable and will help us improve our client services. Thank you.  

Nicole Hibbard's profile image
Nicole Hibbard 
3 years ago

I’ll keep this very minimal. We took our parvo positive puppy here today and sat in an isolation room for almost 4 hours and pup was not a priority and was going downhill as time went on. We finally requested to leave and found another hospital that took his condition seriously. If i were you and you were in need of emergency services for a pet that you care about, go ANYWHERE but here. Sincerely an HONEST person who believes this place was extremely unprofessional and doesn’t provide the quality that they should be. I’m sho... read more

Business response:

We are terribly sorry for the wait that you experienced during our busy Saturday afternoon. Our team always does our very best to evaluate and treat our patients based on injuries or disease processes that are most critical or immediately life threatening, and we are sorry that you do not feel that your pet was prioritized appropriately. We understand that it can be scary and frustrating to wait, and we appreciate the feedback, so that we can continue to find ways to improve our service during our busiest times. Please feel ... read more

Josh Booser's profile image
Josh Booser 
4 years ago

This place is the worst. Last Wednesday, I had a Siamese that stopped eating, drinking, getting sick, and defecating all over the house. She lost over 3 pounds of weight and we knew something was wrong. Registered her to this place that Saturday, only to be put on a queue and have never heard a single word or a simple ring of the phone as far as when to bring her in. Come Sunday, we deemed her in a critical emergency and needed veterinary intervention. Took her in, they took her vitals and ultimately stated that her vit... read more

Cara Bo's profile image
Cara Bo 
4 years ago

This is the worst place. They do many test charge you way too much money for test and still don’t tell you what is wrong with your doggie. Two times my doggie as gotten into the car and drank two bowls of water like they gave him no water. Be careful as they don’t give you a Itemized estimate or end Bill. Please request one. You will be shocked. My Bill was paid on full they still would NOT bring my dog out. They were basically holding him hostage. I ask for over 50 mins. They were too busy trying to explain why they... read more

Business response:

Cara, thank you for taking time to provide feedback and talking with our practice manager, Heather, about your concerns more in detail. We appreciate your feedback and we will continue to look at ways we can improve our client service.  

Cherry White's profile image
Cherry White 
4 years ago

After experiencing a very frightful event with my beloved dog, Dakota, of 13 years, I took her to Dogs and Cats in Bowie for emergency care. I received devastating news that, of course, any dog parent would never want to hear. I never thought that that day would be the very last day I would see my dog child. The bedside manner of the attending physician was inconsiderate. I felt like I was being rushed to make a decision for my dog’s care when I wanted to wait for my husband. From the treatment i received, the doctor show... read more

Lee Williams's profile image
Lee Williams 
recommend  Recommended
4 years ago

For $1000 we found that our puppy has a non curable, terminal condition. Was a sad discovery. 

Business response:

Lee, we know all too well how heartbreaking it is to have your furry family member under-the-weather. Please know our thoughts are with you and your family during this difficult time.  

Joy Shrum's profile image
Joy Shrum 
recommend  Recommended
4 years ago

After trying to get in to two other emergency vets, they were the only ones who were able to take in my dog quickly. We drove 2 hours and it was such a relief to get him in as he was getting worse by the hour. Everyone we've dealt with so far has been absolutely wonderful!! 

Business response:

Joy, thank you for taking the time to provide feedback about your visit and your observations. We know all too well how scary having a furry family member under-the-weather can be. We are glad to hear our team was able to see your dog right away and provide him with the medical care he needed to get his health back on track.  

Barbara Ann Durham's profile image
Barbara Ann Durham 
recommend  Recommended
4 years ago

My last experience was awful I made appointment for my little one and got there and they said she was a drop off and I said no her appointment is at 10 they said the doctor doesn’t come in until 12 so I left her I didn’t leave there until 4:30 I was pissed they kept her in a cage and seen other patients and kept skipping her I’ve always had good experiences with them for about a year now but this last time I don’t know if I will be going back. She pissed on herself and she just wasn’t the same the rest of the day. She was so... read more

Lynn Mason's profile image
Lynn Mason 
4 years ago

My 5 year old cat dexter is HIV positive and has now been diagnosed with lymphoma. He originally saw dr guma and dr Harrison who did ultrasound and some other tests they were both very pleasant and knowledgeable and seemed to care about my cat. He has now been referred to oncology. The practice regular oncologist is on maternity leave so they have a doctor from NJ flying in on Monday and a doctor from SC flying in on Thursday and Friday. Needless to say the Monday male oncologist couldn’t wait to get off the phone with me a... read more

Business response:

Lynn, thank you for taking the time to provide feedback about your visit and your observations. We are glad Dexter is continuing to receive care from us and that we were able to address your concerns. Providing compassionate care to both our clients and our patients is important to us, which is why your feedback is valuable.  

Frequently asked questions about Dogs and Cats Emergency & Specialty

How is Dogs and Cats Emergency & Specialty rated?

Dogs and Cats Emergency & Specialty has a 4.3 star rating with 2,206 reviews. 

When is Dogs and Cats Emergency & Specialty open?

Dogs and Cats Emergency & Specialty is open now. It is open 24/7.