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Door To Door Valet Cleaners & Tailors
- Dry Cleaning
- West Hollywood, CA
About this business
Location details
8727 Santa Monica Blvd, West Hollywood, CA, 90069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I cannot praise Door to Door Cleaners and especially Blanca enough for their exceptional work. They tackled what seemed like an impossible task - removing multiple makeup stains from both my husband’s white Dior suit and my satin wedding suit. I was honestly worried these delicate, expensive pieces were ruined, but their expertise proved me wrong. They managed to completely eliminate all the stains while maintaining the integrity of both garments. Blanca’s attention to detail and professional service was outstanding. For any... read more
Like all dog owners, I’ve experienced my good boy go occasionally rogue and tear up something around the house. When I was a single man, it was ok. I would just replace it and move on. I’ve recently gotten into a relationship with my future wife, and this occasionally rogue behavior is something that doesn’t fly anymore. So I was horrified to come home and find a small tear in one of my decorative pillows. Fearing the worst, I went to Blanca and Door To Door Clears to see if they could fix the pillow and keep my good boy o... read more
I'm really disappointed here. I don't understand why the rating is so high. They didn't even manage to remove the stains from my clothes, and on top of that, they completely ruined the fabric. They assured me they'd rewash my clothes and said it would be done by last Wednesday, but there's been no communication. I called again on Friday, and they said they'd get back to me on Monday. Yet, I still haven't heard anything. They've done this to my Brunello Cucinelli dress... I'm incredibly let down.
Prices are ridiculous. The tailor is very nice though. Counter help, ehhh. Again, prices are over the top. Maybe if you are doing delivery I get it but 300 for 14 items picked up dry cleaned. Ridículo.
Customer service is extremely abhorrent here. As a loyal dry cleaning client who spends $500+ a month on dry cleaning, this business has a 5 day turn around time for them to clean just a single garment and if you want it before then they try to scam you and charge you 20% + $22.47 per garment. They also offer no discounts for bulk orders/loyal clients or first time customers - which is standard practice in the industry to offer. Between them turning away customers, being extremely rude, not acknowledging loyalty, I can’t rec... read more
Frequently asked questions about Door To Door Valet Cleaners & Tailors
How is Door To Door Valet Cleaners & Tailors rated?
Door To Door Valet Cleaners & Tailors has a 4.2 star rating with 85 reviews.
When is Door To Door Valet Cleaners & Tailors open?
Door To Door Valet Cleaners & Tailors is closed now. It will open on Monday at 9:00 a.m.