E Mortgage Capital

Kristina A. 

on Birdeye

5 years ago

The process was simple, however the communication was severely lacking. We did not know what was going on or where we were in the process most of the time. We would submit paperwork then hear nothing back for a week. It was frustrating having to email just to see what was happening. It would've been a much better experience if someone would have taken a moment to explain to us what to expect from start to finish.  

Dennis B. 

on Birdeye

5 years ago

Pleasant personality combined with excellent knowledge and performance 

Michelle K. 

on Birdeye

5 years ago

It was a very slow origination. Started in mid June. Completed 10 weeks later. 

Sergey M. 

on Birdeye

5 years ago

Being very professional, prompt, outstanding customer service, polite , knowledgeable  

Sergey M. 

on Birdeye

5 years ago

Being very professional, prompt, outstanding customer service, polite , knowledgeable 

Xiaoli W. 

on Birdeye

5 years ago

Daryl has been responsive, patient and knowledgeable.  

Ellen P. 

on Birdeye

5 years ago

It was mostly easy and my questions answered quickly. 3 incidents that led me to a nine instead of 10. And, a couple were less than pleasant 1. I never knew why my property appraisal was not waived and I paid $525.00 for it, which wrapped into my loan. 2. Faulty information on signing the estimate or CD, which led to a delay and tension. 3. A four hour last minute change of appt wit the notary. Jannett was lovely and efficient but a local notary wou have saved time and $.  

Peter E. 

on Birdeye

5 years ago

Patrick & Breann were such a pleasure to work with. I had reached out several times with questions, and they were answered promptly. Breann kept me informed throughout the whole process. I couldn’t ask for better, or more professional people to work with. 

John B. 

on Birdeye

5 years ago

ooo