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E Mortgage Capital
- Mortgage Brokers
- Irvine, CA
About this business
Location details
18071 Fitch, Suite 200, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience was good a little frustrating at times but overall it was good it made my life better and confident in my life
Business response:
Thank you for sharing your feedback.
Mike went "ABOVE & BEYOND" in comparison to any other lender I have ever used! He was TRUE to his word and promised to get this difficult loan done and he DID! Locked my loan with bank#1 and days later rates jumped 2 points. Bank#1 unlocks my loan and wants those 2 points. He really hustled and through his many contacts was able to find another bank to honor the rates I originally had with bank#1. Stayed in touch with me every step of the journey. His assistant Ricki Chen is also worth mentioning! Great work guys! You... read more
MIKE SARADSKY
The Roman team is the best, Thank you all
Business response:
Thanks Koushyar!
Best experience with Patrick and his team mates again, Thank you all
Business response:
Thanks Koushyar! Always a pleasure working with you. Stay in touch and let us know if you need anything.
Working with eMortgage Capital was absolutely the worst financial experience of my life. I've been through at least a half dozen mortgages and even more refinances, and I have never been so frustrated, angry and even worried as I was with this refi. In early August I made the mistake of responding to a mailer I received, and the person who answered my call, Steve Lopez, a VP, made me an offer that my local mortgage guy, with whom I have worked three loans over the years, couldn't match. He even put the offer in an email and ... read more
Business response:
Thank you for leaving us a rating, Jim. We'd love to hear how we could earn 5 stars from you. If there's something that we can do to improve your experience, please feel free to give us a call at (855) 569-3700
During this transaction we didn't feel that Nancy was invested in 'making it work', but rather that Nancy felt we were a nuisance. There were several major gaps in communication that could have been headed off in advance and, had I had the time, I very likely would have switched to a different lender rather than proceed. Towards the end of the purchase my frustration with EMC was high enough that I was ready to walk from the purchase completely. The loan did fund and we were able to close.
I NEVER REALLY HAD COMMUNICATION WITH ANYONE BESIDES KEVIN RENSHAW, I HAD CALLED NANCY ONCE BUT SAID IT WAS A QUESTION FOR KEVIN UNTIL SHE LISTENED TO MY QUESTION AND WAS ABLE TO ANSWER IT. I GIVE KEVIN RENSHAW 10 STARS 5 STARS OVER, HE WAS FANTASTIC WITH THE ENTIRE PROCESS,IF IT WAS NOT FOR KEVIN WE WOULD NOT HAVE REFINANCED WITH E CAPITOL MORTGAGE. KEVIN HAD MADE THIS REFINANCE PROCESS EASY,HE LISTENED AND ANSWERED ALL MY QUESTIONS.
I’m still dealing with the notary coming to my house for closing signatures that were missed the first and second time. Plus most of my closing documents have the wrong county on them. I’m just disappointed the closing is taking so long and so many mistakes were done along the way.
Frequently asked questions about E Mortgage Capital
How is E Mortgage Capital rated?
E Mortgage Capital has a 4.8 star rating with 8,298 reviews.
When is E Mortgage Capital open?
E Mortgage Capital is closed now. It will open at 9:00 a.m.