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E Mortgage Capital
- Mortgage Brokers
- Irvine, CA
About this business
Location details
18071 Fitch, Suite 200, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Persistent. Saw our loan through during busy and challenging times (COVID-19).
Unacceptable. Your failure to close in a reasonable time cost me money.
Did our mortgage and our refinance with Phil and his team. Both closed with no issues and we couldn't be happier with our new rate. We shopped around and he had the lowest rates available.
Low rate
A lot of run around. Zero communication. No one seemed to know what was going on. Calls, texts and emails consistently (more than once) went unreturned. Was told things would take 2 weeks, took 2 months, no one even said “hey sorry” I just always seemed like I was inconveniencing someone. The people were very nice when I spoke to them but impossible to reach or get a straight answer from. Nice people, unpleasant experience
No comment
Communication was very poor. Had to ask questions multiple times before could get an answer. Multiple reps of company asked numerous times for same documentation. Refinance started beginning of June, did not get finalized until mid Sept. Had to follow up multiple times through the process to see where refinance stood in the process. Home insurance did not get taken care of and got cancelled.
A simple refi and whole transaction was quite unpleasant from beginning to end. Initial disclosures incorrect all the way to incorrect closing disclosures requiring a 2nd closing appt. Constant reasons/excuses as to why all the errors kept occuring. Throwing his staff under the bus. Didn't appreciate that. Tempted to not sign and not give him the business. It was not deserved. Last words from Justin, I will make this situation right for you. Never heard back from the day I signed.
None
Frequently asked questions about E Mortgage Capital
How is E Mortgage Capital rated?
E Mortgage Capital has a 4.8 star rating with 8,302 reviews.
When is E Mortgage Capital open?
E Mortgage Capital is closed now. It will open at 9:00 a.m.