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East Lake Animal Clinic
- Veterinarians
- Watsonville, CA
About this business
Location details
740 E Lake Avenue, Watsonville, CA, 95076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
It amazes me how local businesses complain that they cannot compete in today's economy, yet they do not care to evolve their business practices and improve the value they give to their customers/pets. This place lost potential revenue and my business forever before I even walked in the door. The very nice lady on the phone just explained with a smile "we charge $22 for a first time visit unless you need more care and are willing to schedule follow up visits and buy medication....then that same visit is $65 plus any additiona... read more
Business response:
Dear Mike M., I am sorry our fees were not explained properly. Not only was our $22 wellness exam the lowest and most competitive. We feel so strongly about our clients and pets to make affordable preventative care available to all. The receptionists should have explained that it is $65 for a sick pet that needs a through exam and diagnostics. Again sorry it was not explained thoroughly.
DON'T EVER TAKE YOUR PETS HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I wish I could give negative stars because they would get negative 100!!!!!!!!!!!! My grandmother took our cat there because they were the only emergency place open. When they got there the girl at the front desk was RUDE and very UNSYMPATHETIC (NOTE: if you don't love animals DON'T work at a vets office!!!!!!!) They were all about the money!!! They did not care that my cat was suffering and dying while they were sitting around chit chatting and being worried ab... read more
I believe that some employees here care for animals passionately and others do not. I do believe all the other reviews that mention their focus is largely on money and how much money they can make on how many tests you're willing to accept. Yes, they will threaten to call SPCA and police if you deny services because you can't afford it. I really feel so bad for the families we observed who were forced into accepting treatments they didn't necessarily want. The original estimate of $900+ was reduced to $400 to help our fa... read more
Please price check before using this place. They charged $60 for medicine that I bought directly from the pharmacy for $21.50 . I just had a checkup and blood test done somewhere else and came home and pulled an old receipt from them and the cost was $50 more than new vet charged. Its great to have a 24 hour vet but you can get it cheaper elsewhere during regular hours. The SPCA does spay neuters for $150 in Monterey and East Lake charged over $300. They are as good as any vet but you do pay more.
DON'T GO HERE! If I could give zero stars, I would! It's been over a week and I'm still upset with how this place handles an emergency situation, and how much they dare to charge for their "help". I'm sorry I didn't take the advice from others about going here, please don't make the same mistake I did. Last week, I brought my cat in before their "normal" office hours were up for an emergency (7:20pm) - we rushed as quickly as possible, and as soon as we pulled in to the driveway she took her final breath. I rushed her in an... read more
Plus side: Convenient hours and compassionate staff. Minus side: Policy of forcing you to buy all pet medications directly from them. They refuse to give you a written prescription so you can have it filled where it is cheapest and most convenient for you. California law requires a prescribing veterinarian to offer to give a written prescription to a client that the client may elect to have filled by a pharmacy of his/her choice. East Lake charges $56 for 60 tabs of Proin 50 mg, which I can buy at a quality online pharmacy f... read more
Horrible service, took our lovely 1 year old purebred Maltese back in march 2013 due to the fact that he was refusing to eat. After blood work and x-rays were done, Dr Frankovich found two nail screws by his ribs. She said he needed an emergency surgery to remove the nail screws. She gave us a 75 % chance of him surviving the surgery. He made it through surgery, spoke to the vet the next day and the vet informed us that everything turned out as planned and that our lovely maltes was out of danger. He was there for 3 days, t... read more
No need to call Dr. Carroll as I will never take any pet I have there again. As for my slanderous comments, please view his other reviews on his quality of care.
Business response:
This reviewer never call my office about claims of overmedicating their pet or requested any records be sent so as to get a real second opinion. MS's slanderous comments hold little value, are mostly just insulting and contain little I can respond to positively As some background, I started working in veterinary field at the age of eleven. I graduated from UCD with honors, was fourth in my veterinary class at Davis, and went on to one of the most prestigious internships at West Los Angeles Veterinary Hospital. I did exten... read more
If money and agreements on level of care are important to you bring a recording device or something.
Frequently asked questions about East Lake Animal Clinic
How is East Lake Animal Clinic rated?
East Lake Animal Clinic has a 3.7 star rating with 481 reviews.
When is East Lake Animal Clinic open?
East Lake Animal Clinic is open now. It will close at 8:00 p.m.