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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Daniel and Edna were exceptional!
Business response:
Hi Demetress - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
We had a great experience, great customer service, we were explained everything and everyone was very helpful.
Business response:
Thank you for taking the time to share your experience with us, Carla. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Excellent help and customer service thank you Edna
Business response:
Hi Matthew - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
A noticed of thanks to all associates who provided excellent care during my different time.
Business response:
Thank you for the positive review, Lydia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
When do the bills I assigned as part of the refinance get paid?
Business response:
Hi Tommy - Your feedback is greatly appreciated. Thank you for the review.
Very helpful staff, made it a fast and easy task.
Business response:
Hi Mark - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Very pleased overall with the whole process
Business response:
Hi Gloria - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Edna Gotsy was very friendly and professional. She made my experience very pleasant.
Business response:
Thank you for taking the time to share your experience with us, Walter. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
All personnel were friendly and helpful and willing to answer any questions we had
Business response:
Hi Daniel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I wish that the list of items needing to uploaded was more complete the first time versus receiving multiple email requests throughout th process.
Edna Gotay has a 4.8 star rating with 357 reviews.
Edna Gotay is closed now. It will open tomorrow at 9:00 a.m.