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Edna Gotay

4.8

About this business

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8357 reviews
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Demetress S.'s profile image
Demetress S. 
1 year ago

Daniel and Edna were exceptional! 

Business response:

Hi Demetress - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Carla B.'s profile image
Carla B. 
6 months ago

We had a great experience, great customer service, we were explained everything and everyone was very helpful. 

Business response:

Thank you for taking the time to share your experience with us, Carla. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Matthew C.'s profile image
Matthew C. 
6 months ago

Excellent help and customer service thank you Edna 

Business response:

Hi Matthew - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lydia F.'s profile image
Lydia F. 
7 months ago

A noticed of thanks to all associates who provided excellent care during my different time.  

Business response:

Thank you for the positive review, Lydia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tommy B.'s profile image
Tommy B. 
7 months ago

When do the bills I assigned as part of the refinance get paid? 

Business response:

Hi Tommy - Your feedback is greatly appreciated. Thank you for the review. 

Mark R.'s profile image
Mark R. 
8 months ago

Very helpful staff, made it a fast and easy task. 

Business response:

Hi Mark - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Gloria A.'s profile image
Gloria A. 
8 months ago

Very pleased overall with the whole process  

Business response:

Hi Gloria - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Walter R.'s profile image
Walter R. 
8 months ago

Edna Gotsy was very friendly and professional. She made my experience very pleasant.  

Business response:

Thank you for taking the time to share your experience with us, Walter. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Daniel H.'s profile image
Daniel H. 
8 months ago

All personnel were friendly and helpful and willing to answer any questions we had 

Business response:

Hi Daniel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robert L.'s profile image
Robert L. 
7 months ago

I wish that the list of items needing to uploaded was more complete the first time versus receiving multiple email requests throughout th process. 

Frequently asked questions about Edna Gotay

How is Edna Gotay rated?

Edna Gotay has a 4.8 star rating with 357 reviews. 

When is Edna Gotay open?

Edna Gotay is closed now. It will open tomorrow at 9:00 a.m.