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EightVape

2.1

About this business

Location details

WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.1477 reviews
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daddieoh's profile image
daddieoh 
4 years ago

I ordered from this scam of a company on April 8, 2021 and it is now May 12th with no order in sight. Tried to get a refund through their shipping service and they said it was shipped out again. Never going to deal with Eightvape again and I highly suggest others do the same 

Linda D's profile image
Linda D 
4 years ago

Must I give them one star? they do not honor their products. Sent me a $50 Aegis that does nothing. Won't charge. Won't fire. It just lays there and they want a video of that? I sent photos per their request but a unit doing nothig is not enough. I cannot do a video and get it to upload. Doesn't matter they have on intention of refunding or sending me another product no matter what I do. 

Joey M's profile image
Joey M 
4 years ago

This company is a scam. Do not order from them. Never got my shipment. 

marylynn r's profile image
marylynn r 
4 years ago

They take your money but you never get your product. They have a phone number but it just rings. 

Victoria M's profile image
Victoria M 
4 years ago

Everytime I check the tracking its pushed off another day. It shows its been in my city for a week. I will never order from them again just from seeing their condescending responses to other customers. Feels like a scam, especially when you see how many dissatisfied customers they have/ how many people are waiting 3+ weeks or never received it. At least apologize for the ****** shipping company you're having to use. I'll do a refund from my bank before waiting on a response from the wonderful customer service. 

Erick G's profile image
Erick G 
4 years ago

A shipment from order EVXXXXXXX is on the way. That's the title of the email they sent me on 4/15. It's May 5th and I still haven't received my order. I've ask eightvape where it's at. They told me last week they will resolve it within 48 hours and get back to me and I still haven't got an answer. So I figured maybe their facebook... I spoke to someone on their messenger.... easily washed their hands off with the shipping company. One live x. And went on to tell me in short " that it's not their problem once it is shipped" I... read more

Stan P's profile image
Stan P 
4 years ago

I have been an EightVape customer for years and they have been my go-to vape shop. I always loved them and never had an issue until recently. This new X Delivery service they are using is a scam, their LinkedIn page is filled with complaints. I currently have 2 open orders with EightVape totalling to over $240. My order shipped on 4/15, It bounced back and forth between TN and FL and has been sitting in Orlando since 4/26 (9 days). The only thing that changes in the tracking is that my estimated delivery date updates to tomo... read more

Liz Q's profile image
Liz Q 
4 years ago

I have placed an order for a little over $100. I received shipment information and a code on 4/22. This is going on 14 days since the package was shipped, and the shipment information says it is still in Las Vegas. I have attempted to contact customer service 3x with no help yet, even though I was promised info within 48 hours since Thurs, 4/29. This company is a complete **** show. Clearly operations isn't this company's strong suite. PLEASE CONTACT ME ASAP: ELIZABETH Q****, HOUSTON, TX XXXXX. With that you can find m... read more

Kyle K's profile image
Kyle K 
4 years ago

Placed my order on April 16th and it's now may 4th. I've been ordering with eightvape for years and their service has really gone downhill recently. I've sent two emails to follow up, received one automatic response and no other responses. Probably won't be shopping with them again whether or not my order actually shows up. 

Frequently asked questions about EightVape

How is EightVape rated?

EightVape has a 2.1 star rating with 477 reviews. 

When is EightVape open?

EightVape is closed now. It will open on Monday at 9:00 a.m.