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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Experience the excitement of Eldorado Resort Casino in Reno! Relax in one of Eldorado Reno's newly remodeled luxurious hotel rooms and suites. Our New Rooms feature sleek, high-quality furniture in rich, dark woods; all new eye-catching lighting to brighten the overall ambiance; new carpet in a striking black and gold pattern that adds a modern flair; and plush side chairs to add an extra touch of warmth to the fresh new style. King rooms now have a sleeper sofa for added comfort and convenience. The rooms also feature fine ... read more
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Thank you for the review.
Likes: The room was clean. Towels and shower were great. Heat and A\C worked fine. Had a frig. Gaming\slots were good. Dislikes: Only two. The tracker for the shuttle to\from airport did not work so it was hard to tell when\if it was coming. The wait for lines and food were long and that was because they were shorthanded.
Business response:
Thank you for the feedback. We are consistently working on getting more staff in our restaurants to better serve our guests.
Fantastic view, very clean and quiet. Soaking tub was excellent. Staff were friendly and room service was quick. Should be better signage in garage, didnt know that the 3rd floor connected to the hotel by walkway, would've been nice to know. Otherwise, perfect.
Business response:
Thank you for the great review!
Business response:
Thank you for the review.
Great first time stay !
Business response:
Thank you for the great review!
What i did like was how close the property is to the bowling stadium, the ball park and other restaurants & shops. I was not thrilled with the unwarned fire alarm, with loud music afterwards, blaring in my room while i was napping. My most disappointment was the air conditioner. Even though the weather was cool, it was quite warm in the room even though the A/C was set for 60°. Lastly, the sheets had a few stains on them.
Business response:
Thank you for the feedback. We will be addressing your concerns.
Workers are very friendly especially the girl that help us check in. Thank you!
Business response:
Thank you for the great review!
Business response:
Thank you for the review.
Ok is about as high as I can go The check-in was so so, I felt through the whole thing that we were bothering the person at the desk. Also, I did not get the room paid for as they were out of them. The room itself was okay, except the heating did not work. Just the ac kicked in, even if I turned the temp up to 78 it just blew cold air. The restaurant had poor service, the food was ok though.
Business response:
Thank you for the feedback. We will be addressing your concerns.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.4 star rating with 19,732 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.