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345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Thank you for the review.
Everything was as expected.
Business response:
Thank you for the feedback.
I froze there was no control of the air conditioning in the other than suite rooms.Safe did not work. It was curious how they charged 149.00 for incidentals on top of my room payment to you.
Business response:
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your visit in any way. Your important comments have been shared with our Hotel and Casino Management teams for their input and attention. We truly value your patronage and appreciate you letting us know of your impressions. It is our sincere hope that you'll allow us the opportunity to ... read more
1st time in Reno after like 30 years. The downtown is going through transition...much to look forward to in years to come.
Business response:
Thank you for the review.
All great
Business response:
Thank you for the review.
Unexpected stay in Reno I’m 5’5” and the shower head was shoulder height. The water would not drain from the tub no matter how I fiddled with the drain plug. The bed was so-so, and the channel selection on the tv was poor. Don’t get me wrong here I did sleep pretty well.
Business response:
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
Business response:
Thank you for the review.
Have stayed here before, always nice
Business response:
Thanks for the continued patronage!
Great Hotel! Highly Recommend! Very friendly staff, especially the helpful lady at check in. Beautiful room with a fantastic view. And La Estrada is the best restaurant in Reno (at the El Dorado)!
Business response:
Thank you for the great review!
Eldorado Resort Casino has a 4.1 star rating with 24,382 reviews.
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.