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Eldorado Resort Casino

4.1

About this business

Location details

345 N Virginia St, Reno, NV, 89501, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.124,382 reviews
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Austin's profile image
Austin 
2 years ago

Business response:

Thank you for the review. 

Scott's profile image
Scott 
2 years ago

Everything was as expected. 

Business response:

Thank you for the feedback. 

Vincent's profile image
Vincent 
2 years ago

I froze there was no control of the air conditioning in the other than suite rooms.Safe did not work. It was curious how they charged 149.00 for incidentals on top of my room payment to you. 

Business response:

Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your visit in any way. Your important comments have been shared with our Hotel and Casino Management teams for their input and attention. We truly value your patronage and appreciate you letting us know of your impressions. It is our sincere hope that you'll allow us the opportunity to ... read more

Mark's profile image
Mark 
2 years ago

1st time in Reno after like 30 years. The downtown is going through transition...much to look forward to in years to come. 

Business response:

Thank you for the review. 

Robert's profile image
Robert 
2 years ago

All great 

Business response:

Thank you for the review. 

Pamela's profile image
Pamela 
2 years ago

Unexpected stay in Reno I’m 5’5” and the shower head was shoulder height. The water would not drain from the tub no matter how I fiddled with the drain plug. The bed was so-so, and the channel selection on the tv was poor. Don’t get me wrong here I did sleep pretty well. 

Business response:

Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely, 

Michael's profile image
Michael 
2 years ago

Business response:

Thank you for the review. 

John's profile image
John 
2 years ago

Have stayed here before, always nice 

Business response:

Thanks for the continued patronage! 

Tony's profile image
Tony 
2 years ago

Great Hotel! Highly Recommend! Very friendly staff, especially the helpful lady at check in. Beautiful room with a fantastic view. And La Estrada is the best restaurant in Reno (at the El Dorado)! 

Business response:

Thank you for the great review! 

Frequently asked questions about Eldorado Resort Casino

How is Eldorado Resort Casino rated?

Eldorado Resort Casino has a 4.1 star rating with 24,382 reviews. 

When is Eldorado Resort Casino open?

Eldorado Resort Casino is closed now. It will open at 12:00 p.m.