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Eldorado Resort Casino

4.1

About this business

Location details

345 N Virginia St, Reno, NV, 89501, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.124,388 reviews
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Isidore's profile image
Isidore 
2 years ago

Needs remoldling 

Business response:

Thank you for the feedback. 

Nataliya's profile image
Nataliya 
2 years ago

Enjoyed our stay as usual. Everything was amazing. Thank you 

Business response:

Thank you for the great review! 

Tina's profile image
Tina 
2 years ago

Hotel needs updating all around. Staff was friendly and helpful. 

Business response:

Thank you for the feedback. 

Warren's profile image
Warren 
2 years ago

Business response:

Thank you for the review. 

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Denise 
2 years ago

GOOD STAY, GOOD VALUE The El Dorado has seen better days -- outdated furniture and style. BUT the room was very clean and comfortable. The staff was friendly and very helpful. The hotel is catching up from the pandemic, with staffing issues and restaurants being closed during peak hours. 

Business response:

Thank you for the feedback and taking the time to leave it. 

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Michael 
2 years ago

I wish I had asked for daily housekeeping. No new waters and no new coffee in the room. The resort fee included use of pool. It was closed. should be less of a resort fee if an amenity is not available. 

Business response:

Thank you for the feedback. 

Edward's profile image
Edward 
2 years ago

The one negative was the check in. It took over twenty minutes because they were not staffed well enough. The lady who I finally worked with was awesome but she was just overwhelmed. 

Business response:

Thank you for the feedback. 

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Lauren 
2 years ago

The frond desk was rude checking in but everything wlse was great 

Business response:

Thank you for the feedback. 

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Joanna 
2 years ago

The staff was very friendly. However, a few things didn't work, including the vending machine and the in-room coffee maker. The manager made good on them, but it was inconvenient. Also, the room needed some attention, including new carpet and new fixtures in the bathroom. Everything seemed run down. 

Business response:

Thank you for the feedback. We will be addressing your conerns. 

Frequently asked questions about Eldorado Resort Casino

How is Eldorado Resort Casino rated?

Eldorado Resort Casino has a 4.1 star rating with 24,388 reviews. 

When is Eldorado Resort Casino open?

Eldorado Resort Casino is closed now. It will open at 12:00 p.m.