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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Experience the excitement of Eldorado Resort Casino in Reno! Relax in one of Eldorado Reno's newly remodeled luxurious hotel rooms and suites. Our New Rooms feature sleek, high-quality furniture in rich, dark woods; all new eye-catching lighting to brighten the overall ambiance; new carpet in a striking black and gold pattern that adds a modern flair; and plush side chairs to add an extra touch of warmth to the fresh new style. King rooms now have a sleeper sofa for added comfort and convenience. The rooms also feature fine ... read more
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Could be better I will start by saying that I chose the cheapest option of their rooms so this review is based on that. I have stayed at El Dorado in the past and had a better experience with the room but unfortunately this time was not really the case. Air conditioner did not work as it should and room never cooled down, throughout the day there is sun facing the room I stayed and was always warm Shower, water was draining pretty slow and had a puddle while showering which we all know is not fun. (Shower head pressure was g... read more
Business response:
Thank you for your feedback. We do apologize for any inconvenience you experienced during your stay. Your concerns have been passed on to the departments in charge to ensure future improvement and great customer service. We look forward to seeing you again soon!
Needed personal temperature adjustment . We were not able to select the temperature on the air conditioner. The room was automatically set . We did not sleep well. Room was too warm.
Business response:
Thank you for your feedback. We do apologize for any inconvenience you experienced during your stay. Your concerns have been passed on to the departments in charge to ensure future improvement and great customer service. We look forward to seeing you again soon!
Always friendly service, good variety of food available and very clean.
Business response:
Thank you for the feedback! We are glad you enjoyed our services and look forward to seeing again soon!
Business response:
Thank you for the feedback! We look forward to seeing again soon!
Easy walking distance between 3 casinos. The bedspreads in Premium Room at the El Dorado were wrapped so tightly under the mattress that it was nearly impossible to loosen them--Although we had 2 queen size beds, neither of us could get comfortable.
Business response:
Thank you for your feedback. We do apologize for any inconvenience you experienced during your stay. Your concerns have been passed on to the departments in charge to ensure future improvement and great customer service. We look forward to seeing you again soon!
Great
Business response:
Thank you for providing us with the highest rating score. We are glad you enjoyed staying with us and look forward to seeing you again soon!
Our room was very clean and comfortable. Service in both the restaurant and casino were great.
Business response:
Thank you for the feedback! We are glad you enjoyed our services and look forward to seeing again soon!
The parking garage is always full. We have no place to park. We ended up park on the street and had to walk in the cold during the night.
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Eldorado Resort Casino
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.4 star rating with 19,563 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.