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Eldorado Resort Casino

4.1

Hotels
Reno, NV

About this business

Hospitality Hotels

Location details

345 N Virginia St, Reno, NV, 89501, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

4.124,132 reviews

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Deborah

3 years ago

Disappointed Rooms were a little outdated. Restaurants and amenities not open most of the time. Shuttle from airport did not run as promised. Had to wait at airport pickup spot 50 minutes to be picked up.

Business response:

Thank you for providing your feedback and letting us know about your experience, Deborah. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.

Ron

3 years ago

Very scary late night the people in the casino

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino

JUSTIN

3 years ago

Amazing view from the room!

Business response:

Thank you for your great review!

Malik

3 years ago

My room which was the Player Suite was nice 14th floor,checked in Saturday nite it was Hot August nite which is classic cars weekend was being held that weekend parking was beyond rough but I managed.

Business response:

Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

Johanna

3 years ago

We enjoyed easy parking with no tickets to validate to start our stay. The staff was very friendly. We even got to watch a parade from our window.

Business response:

Thank you for the great review. We hope you'll come back for another wonderful time soon!

Odell

3 years ago

DID NOT LIKE....The resort fee was a bit steep, the toilet in my room didn't always flush in the first try, minimum table bets were high, NO HOT TUB. LIKED..... The location was great for Hot August Night, parking was pretty good, staff was friendly.

Business response:

Thank you for providing your feedback and letting us know about your experience, Odell. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.

David

3 years ago

Staff was excellent , property was just ok.

Business response:

Thank you so much for your feedback.

Bernadette

3 years ago

Business response:

Thank you for providing your feedback and letting us know about your experience, Bernadette. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.

dana

3 years ago

Check in valet experience needs improvement Greeting by valet was strange , waited for some time to get checked in , was told by the first valet they didn’t have room in the garage for a large SUV . After several minutes of confusion, an older gentleman came to the rescue and told me they would find us a parking place and took my keys - By then I really needed a restroom !!!

Business response:

I am so sorry for the confusion. I'm glad they were able to get you parked. I hope the rest of your stay was much better.