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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Experience the excitement of Eldorado Resort Casino in Reno! Relax in one of Eldorado Reno's newly remodeled luxurious hotel rooms and suites. Our New Rooms feature sleek, high-quality furniture in rich, dark woods; all new eye-catching lighting to brighten the overall ambiance; new carpet in a striking black and gold pattern that adds a modern flair; and plush side chairs to add an extra touch of warmth to the fresh new style. King rooms now have a sleeper sofa for added comfort and convenience. The rooms also feature fine ... read more
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
In the dark! The lights went out in the entire property for approx 6 hours!
Stinky, dirty, and dank The check in process was chaotic. The elevators were absolutely packed and smelled like body odor. The hallway of the hotel was dark and musty. The signage to the rooms was tucked into the hallways instead of in the elevator lobby. The doors do not have a security latch, only a deadbolt. The room reeked of stale Chinese food and it took hours to get housekeepers to come spritz air freshener (no cleaning only a sprit). There was no decoration to speak of (no art or wall color). The furniture was chippe... read more
Our room was horrible. We got to the room after our day out and it was so hot the ac would not work. The lights wouldn’t work . Will not be booking here again.
Terrible would not recommend We checked it on Sunday no hot water for the room. We called multiple times they sent two technicians out. Neither was able to fix the problem. We checked out on Wednesday still no hot water for four days. They never brought clean towels even though we called twice. They never refilled the coffee in the room, even though we called twice, the stay cost over $1000. I normally stay there when I travel to Reno. I will not stay again if you’re going to pay that kind of money you expect basic service. ... read more
No phone in room and scan thing did not work . I had to carry suitcases to pick up car . Could not find the spa aand pool was closed . The smorage restrantant was gone . Nothing to eat for supper - the fish thing was not open . Last year covid thing kept us from going for aniversary - 1st one we missed in 25 years . I guess it iss stay in California next year .
Front desk staff could benefit from personality enhancements, like acting happy to see us and offering to do more than the least they could. And the valet denied us the use of a luggage cart when i said i was parking my own car. We're older and it would have made getting 4 bags to our room a lot easier. I appreciate a good hustle as much as anyone, if that's what that was. If it is hotel policy it was not appreciated a bit. We showed our appreciation by having dinner outside the hotel. I'm guessing their red carpet was at th... read more
We reserved a room with a King bed over a month in advance and when we checked in we were told there were none available so we had to take a room with two full beds. The hotel employee was rude when I complained about my accommodations. The bathroom was very small and the lighting in there as bad. There was no additional mirror other than the one in the bathroom.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 23,916 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.