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Ember Peaks at American Fork
- Apartments
- American Fork, UT
About this business
Location details
299 S 850 W, American Fork, UT, 84003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 7:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Gym is dirty The gym is dirty and has very strange equipment. Our building has maintenance issues that haven’t gone unresolved for months. The common area is also really dirty and the whole complex has a spider problem. Overall very average.
Business response:
Hi Josh, Thank you for sharing your feedback regarding the gym’s cleanliness and maintenance. We’re sorry to hear that we haven’t met your expectations and truly appreciate you bringing this to our attention. Our team has reviewed your concerns and will ensure the gym is maintained in excellent condition moving forward. Could you please reach out to me directly regarding any outstanding maintenance issues? I would be happy to assist. You can contact me at srasmussen@STYLresidential.com. I look forward to hearing from you.... read more
Review Always kind and helpful to me for every visit I’ve gone. I would recommend them anyday!!
Business response:
Hello! Thank you for taking the time to review our community! We're delighted to hear that our team has consistently been kind and helpful during your visits. Your recommendation truly means a lot to us. We look forward to welcoming you home soon! Warmest regards, Ely at American Fork Management
Loved it! The property is beautiful and the staff was so nice!
Business response:
Hello! Thank you so much for your kind words! We're thrilled to hear that you loved the property and enjoyed the hospitality of our team. We hope to welcome you back soon for another wonderful experience! All the best, Ely at American Fork Management
Rare Good Apartment. Lived here since they opened. Been great. Won’t leave till I ever buy something.
Business response:
Hi, Thank you very much for your kind words! The team is happy to hear that you have enjoyed living here since we opened. Your loyalty means a lot to us, and we are glad that you are part of our community. If there is anything we can do to make your experience even better, please let us know! Best regards, Ely At American Fork Management
Home is where the heart is! From the beginning the experience with Ely staff has been an A+. The day we got our keys and the staff said Welcome Home, truly melted my heart. That has certainly held true. The staff does an amazing job at keeping our homes looking its best. They are very approachable, friendly and they listen to any concerns that we may have. Always trying to do more for those who live at Ely. Thank you, You are all Fantastic!! Briana
Business response:
Hi Briana, Thank you for the wonderful review! We are happy to hear that you felt so welcomed and appreciated by our team. Your kind words is great motivation to continue striving for excellence. Welcome Home! Warm regards, Ely at American Fork Management
Great place to live The community is quiet and well maintained. Very convenient. Great amenities. I would highly recommend this to anyone. Staff is friendly and always helpful. The maintenance is prompt and well done. Love this place.
Business response:
Hi, Thank you for the fantastic review. We are happy to hear you enjoy our quiet community and great amenities. Your recommendation is the highest compliment we could receive, and truly appreciate it. Best regards, Ely at American Fork Management
Beware new managment When we moved in, it seemed like a decent place; the location and the neighbors are nice. It's a newer construction, so most of the building is still in good repair. However, this property recently came under new management. Not for the better. Soon after they came on, they said they were doing an audit of the assigned covered parking, but it's been 3 months. Despite loads of people moving in, they still won't assign new parking passes. Among the things they never seem to fix are the exterior doors that ... read more
Business response:
Hi Mason, We sincerely apologize for any inconvenience you've experienced with parking assignments and building maintenance issues. We understand your frustration regarding the delayed parking pass assignments and the problems with exterior doors. We take your concerns about bugs very seriously as well. Please contact me directly at srasmussen@STYLresidential.com so we can discuss these issues in detail, address your specific concerns, and work towards resolving them as quickly as possible. Your comfort and satisfaction are... read more
. The place is good the employees is the problem.They say one thing and do another, my kids lived there the place is beautiful my problem was just the workers the office workers.
Business response:
Hi, Thank you for your feedback! We're glad to hear you loved the place, but we're sorry to learn about your experience with the team. We appreciate your insights and hope to better support you in the future! Best regards, Ely at American Fork Management
Frequently asked questions about Ember Peaks at American Fork
How is Ember Peaks at American Fork rated?
Ember Peaks at American Fork has a 3.8 star rating with 142 reviews.
When is Ember Peaks at American Fork open?
Ember Peaks at American Fork is closed now. It will open tomorrow at 9:30 a.m.