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Empire Auto Protect
- Other
- Dover, DE
About this business
Shield your vehicle from unexpected repair costs with Empire Auto Protect's extended warranty coverage. Our seamless sign-up and claims process takes the stress out of auto repairs, giving you peace of mind.
Location details
8 The Green, Suite 11230, Dover, DE, 19901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchased a warranty from them in December. I didn’t read the negative reviews at that time. Once I started reading them, I wanted to cancel my policy. When I first signed up, I was told I could get a refund at any time if I didn’t make a claim. When I asked to cancel my warranty, the first thing the representative said was, “you know you can’t get a refund.” At this point, I realized they were scammers and did this to many people. I told them I just wanted to cancel the policy. They said they needed to “investigate” becau... read more
Steve was a great person to work with I got the coverage I needed and also switching from another warranty as Steve helped me out . Thank You will be having my children move as well .
My name is A. White from PA and I have to say, I love this company. Empire auto protect came through when I needed them the most. They have helped me fixed over $10,000 worth of damage on my Mercedes ml350 which isn’t new at all but was in great condition. The turnaround time was quick and the claim process was very smooth. My car was running fine until this summer, when it started to give me problems. Empire auto protect stepped right in and helped me save tons of money on repairs. I’m glad I was already with the company be... read more
After submitting an online request, I received no claim number or confirmation, potentially leading to extended delays at the auto shop. It was not like when this company collected your insurance premium. Do not pay any invoice before receiving a response, as claims will be denied. In my experience, after paying the auto shop, my claim was rejected by agent Joshua Miller, who then insincerely wished me a good day. THAT WAS RICH! I recommend seeking a more reliable insurance provider.
Mathew was a delight to work with! He was very professional, friendly, informative! He answered all my questions completely! He explained the policy in detail and informed me of all my choices available. I would recommend him to anyone interested in buying a vehicle warrenty!
Frequently asked questions about Empire Auto Protect
How is Empire Auto Protect rated?
Empire Auto Protect has a 5 star rating with 1,518 reviews.
When is Empire Auto Protect open?
Empire Auto Protect is closed now. It will open at 9:00 a.m.