This profile has been claimed by the business owner or representative.
Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The *** who helped me is very professional and knew his business very well. Very personable and found commonality to put me at ease. He asked very good questions to be able to tailor a plan to suit my needs.
I was very pleased with the agent who enrolled me and explained everything about the policy he was so helpful
My 1st **** gave me what I wanted but never mentioned an additional product so I called back and added it. However in doing so, they lowered my plan to a bare bones program w/o telling me! I printed out my policy and had questions so called back to clarify only to find out I had their lowest program even tho that was NOT what I signed for! Long story short, I got it straightened out but had I not called with questions I would've been stuck w/lower tier plan. We'll see now how it goes once program goes into effect.
Business response:
Hi ******, thank you for sharing your experience with us. Were glad to hear the issue with your coverage was ultimately resolved, but we regret any confusion along the way. Your feedback is important, and wed be happy to go over your plan details at any time. Please feel free to reach us at *********************************** if you need further assistance.Sincerely,The Endurance Team
Always willing to help save you some money. Very friendly customer ********************** personnel
***** was great. She put my mind at ease answering the questions I had. She also noticed I was not feeling well and suggested a remedy, which I will try. ***** was genuine, and I appreciate her heart. She concentrated on my well being before we talked policy.
The C/S person was very helpful. When I call back ********* was great. She will be the one I will go to when I need my Warranty ********** of
I called to cancel my warranty not due to service but found a sweet cheaper manufacturer warranty deal. ********* helped me out with the cancelation. Very personable and ease of cancelation was good. I give ********* 100 thumbs up. Thank you.
Business response:
Hi, ***. We're sad to see you go but appreciate you taking the time to leave us a review. Should you need coverage in the future, we're just a call away! - Endurance
Experience was pleasant and the agent was very thoughtful when she explained everything to me about my policy .
Business response:
Glad to hear that you had a great experience, *******! - Endurance
Very good customer ********************** throughout the entire setup. I didn't feel rushed at all.
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4 star rating with 33,105 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is open now. It will close at 3:00 p.m.